Pacific Grove, California
Canterbury Woods
Assisted Living · Memory Care · Independent Living
651 Sinex Avenue, Pacific Grove, CA 93950
Canterbury Woods in Pacific Grove offers assisted living, memory care, and independent living options for older adults.
- Licensed capacity
- 190 residents
Maximum licensed size, not current occupancy.
- Licensed since
- September 1989
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 2
AI summary
Canterbury Woods has operated for nearly 37 years with a lifetime record of 1 Type A finding (the most severe citation class) and 2 Type B administrative findings, with one substantiated allegation on file.
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- Track record — Across almost 37 years of operation, Canterbury Woods has accumulated a modest number of findings: one Type A citation affecting resident safety or care, and two Type B citations covering administrative matters like paperwork or posting requirements.
- Recent 3 years — The past three years show zero Type A citations from complaint visits, with the two Type B findings and the one substantiated allegation both tracing back to a September 2023 complaint investigation, suggesting the concern is contained to a single episode rather than an ongoing pattern.
- Complaints — One of the two complaint investigations over the community's history resulted in a substantiated allegation, a roughly 20% substantiation rate across all investigated allegations, which is worth understanding in more detail.
- Operating tenure — With nearly 37 years of continuous licensure and six inspections in just the past three years, the community has a long and closely-observed operating history, which gives real weight to the overall pattern found here.
- 1.Can you walk us through what was substantiated in the September 2023 complaint investigation and what corrective actions were taken?
- 2.Has the community verified with the state that the corrective actions from that 2023 finding remain in place today?
- 3.What specific areas did the Type A citation involve, and what changes were made to prevent recurrence?
Source: California Department of Social Services (CDSS)
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- License number
- License #270708224
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 2
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 2
- Substantiated allegations
- 1
Available reports · 13
Facility evaluation
Jan 2, 2026
Facility evaluation
Nov 19, 2025
Facility evaluation
Sep 4, 2025
Facility evaluation
Aug 19, 2024
Facility evaluation
Dec 15, 2023
1–5 of 13 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Starting at $4,154 / month
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Incontinence care
- Diabetes / insulin management
Specialized Care
1 service
- Respite / Short-term care
Daily life & programs
Spaces & services
Amenities
16 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.2Average RatingAveraged from 13 reviews published on other websites
AI review summary
Canterbury Woods draws strong, consistent praise for attentive staff, dignified care, and excellent dining, though one longtime resident's account suggests care quality can fluctuate over time and is worth asking about directly.
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- Staff & care — Residents and families repeatedly describe staff, administration, and medical teams as attentive, patient, and going above and beyond, from housekeeping to the transportation driver.
- Dining — The dining experience is consistently highlighted, with servers learning individual preferences and food described as tasty and even superb.
- Daily life & dignity — Long-term residents and family members describe a community feel where residents are treated with dignity, love, and a genuine sense of family.
- Atmosphere & grounds — The Pacific Grove location is praised for walkability to the ocean, shops, and restaurants, plus well-maintained landscaping and grounds.
- Cleanliness & maintenance — Housekeeping and grounds staff are noted for keeping apartments and the campus clean and well cared for.
- Staff & care — One resident reported a noticeable decline in safety and health care after moving in, though they later noted significant improvement over subsequent years, so families should ask about current staffing consistency and care oversight.
- Communication — Reviews don't address how the community communicates care plan changes or handles concerns as needs increase, which is worth clarifying on a tour.
- Value & pricing — None of the reviews discuss cost structure or how fees change when moving between independent living, assisted living, and skilled nursing, so families should confirm this directly.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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