Oxnard, California
Regency Palms Oxnard
Assisted Living · Memory Care
1020 Bismark Way, Oxnard, CA 93033
Regency Palms Oxnard offers assisted living and memory care in Oxnard, California.
- Licensed capacity
- 127 residents
Maximum licensed size, not current occupancy.
- Licensed since
- January 2021
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 12
- Complaints with substantiated allegations
- 21
AI summary
Regency Palms Oxnard has accumulated 19 Type A findings (the state's most severe citation class, affecting resident safety or care) and 27 Type B administrative findings over 5.7 years, with 12 of the Type A findings and the bulk of complaint activity concentrated in the past three years.
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- Track record — Across the full licensed period the community has drawn 19 Type A and 27 Type B citations alongside 31 substantiated allegations, a volume that is notable for a community of this size and tenure.
- Recent 3 years — Rather than easing over time, the record shows the opposite trajectory: 12 of the 19 lifetime Type A findings and 28 of the 31 substantiated allegations fall within the past three years, with complaint visits continuing into 2026.
- Complaints — Complaint investigations (58 total, 32 in the past three years) far outnumber the 5 routine inspections conducted, and about 30% of investigated allegations were substantiated rather than cleared.
- Operating tenure — The community has been licensed since January 2021, so this is a reasonably established operating history rather than a new or unproven one, which makes the recent concentration of findings more informative than it would be for a brand-new license.
- 1.Which specific categories of allegations were substantiated in the most recent 12 to 24 months, and what corrective actions were put in place and verified by the state?
- 2.What has changed operationally since the January 2026 inspection and the cluster of complaint visits in 2025 and 2026 to address the recurring Type A findings?
- 3.Can the community walk through its current staffing, training, and care-plan procedures in the areas most frequently cited?
Source: California Department of Social Services (CDSS)
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- License number
- License #565850112
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 58
- Type A citations · most severe class
- 19
- Type B citations · administrative
- 27
- Substantiated allegations
- 31
Available reports · 61
Complaint investigation
Sep 9, 2026
Complaint investigation
Sep 4, 2026
Complaint investigation
Aug 28, 2026
Complaint investigation
Aug 26, 2026
Complaint investigation
Aug 26, 2026
1–5 of 61 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$2,995 / mo
- Studios
- $2,995 / mo
- 1-Bedroom
- $5,295 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
4 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
21 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Beauty salon / Barber
- Fireplace / Common fireplace
- Piano / Music room
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Spa services
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- Putting green / Golf
- BBQ / Grill area
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
4.4Average RatingAveraged from 16 reviews published on other websites
AI review summary
Most families praise warm, attentive staff and a welcoming community, but one serious account of neglect and billing problems means families should verify cleanliness practices and care consistency firsthand.
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- Staff & care — Reviewers repeatedly highlight genuine, compassionate staff and directors who go above and beyond, especially for veterans and memory care residents.
- Activities — The activities director and team are frequently singled out for keeping residents engaged with outings, entertainment, and varied programming.
- Dining — Several families describe the restaurant-style dining room and meals as delicious and a highlight of the community.
- Atmosphere & grounds — Reviewers consistently describe the community as beautiful, spacious, clean, and secure with a friendly, family-like feel.
- Cleanliness & maintenance — One detailed account describes an unclean room, moldy food left in the fridge, and standing water, so families should ask how often rooms are actually cleaned and inspected.
- Daily life & dignity — A serious complaint described significant weight loss, inadequate food portions, and delayed hygiene care, which is worth directly discussing with current families and staff.
- Communication — There is a report of unreturned voicemails and confusion over move-out notice and billing, so families should clarify how notices and account changes are documented and confirmed.
- Activities — One reviewer noted limited nearby attractions and a shuttle that reportedly stopped working, so ask about current transportation reliability for outside excursions.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
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