Bella Nova Villa II

Bella Nova Villa II's compliance record over nearly six years of operation shows a mixed pattern with several serious violations affecting resident safety or care. The community has received 5 Type A citations (serious violations affecting resident safety or care) and 8 Type B citations (administrative or non-serious findings) across 5 inspections and 3 complaint investigations. One allegation has been substantiated out of 7 total allegations investigated, meaning roughly 14% of investigated concerns were validated by the state. The family should ask the community which category of allegation was substantiated and what corrective actions were taken and verified. However, the recent trajectory shows improvement, with no Type A citations in the past three years and only minor administrative findings during recent oversight activities. For a 6-bed facility, this level of regulatory attention suggests some operational challenges, particularly given that complaint investigations have been nearly as frequent as routine inspections, but the absence of serious violations in recent visits indicates the community may have addressed earlier compliance issues.