Absolute Care Home

Absolute Care Home has operated for more than 20 years with a mixed compliance record that shows significant improvement in recent years. Over the entire licensed period, the 4-bed facility has received 4 Type A citations (serious violations affecting resident safety or care) and 13 Type B citations (administrative or non-serious findings), alongside 1 substantiated allegation from complaint investigations. However, the facility has had no Type A citations in the past three years, indicating a stronger recent trajectory in areas like resident care plans and medication management. The complaint investigation pattern — 9 investigations compared to 5 routine inspections — suggests residents or families have raised concerns periodically, though only about 6% of investigated allegations were ultimately substantiated. Families should ask the facility about the specific substantiated allegation and what corrective actions were implemented and verified. The recent clean record across multiple inspection cycles provides reassurance, but the historical findings warrant discussion about what changes the facility made to improve its compliance performance.