Orange, California
Park Plaza
Assisted Living · Independent Living
620 South Glassell Street, Orange, CA 92866
Park Plaza in Orange, California provides assisted living and independent living for seniors.
- Licensed capacity
- 115 residents
Maximum licensed size, not current occupancy.
- Licensed since
- December 2001
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 1
AI summary
Park Plaza has 2 Type A findings (the state's most severe citation class, covering resident safety or care) and 3 Type B administrative findings across nearly 25 years of operation, with both Type A findings occurring within the past three years.
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- Track record — Over close to 25 years of licensed operation, Park Plaza has accumulated 2 Type A and 3 Type B citations, a relatively modest total for a community of this size and tenure.
- Recent 3 years — Both Type A findings and both substantiated allegations occurred within the past three years, meaning the record's concerns are concentrated recently rather than spread evenly across the community's history.
- Complaints — Three complaint investigations have been filed, resulting in 2 substantiated and 1 unfounded allegation, a substantiation rate of roughly 40% of what was investigated.
- Operating tenure — Nearly 25 years of continuous licensure gives a long baseline for context, but the clustering of findings in the recent window is the more relevant signal for current conditions.
- 1.Can you walk us through what led to the two most recent Type A findings and what corrective actions were verified afterward?
- 2.Which categories of allegations were substantiated, and what changes were made in response?
- 3.Have staffing, training, or care-plan procedures changed since the recent inspections and complaint investigations?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #306001408
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 3
- Type A citations · most severe class
- 2
- Type B citations · administrative
- 3
- Substantiated allegations
- 2
Available reports · 10
Complaint investigation
Dec 23, 2025
Facility evaluation
Dec 17, 2025
Complaint investigation
Nov 18, 2025
Facility evaluation
Jul 14, 2025
Facility evaluation
May 30, 2025
1–5 of 10 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,615 / mo
- Studios
- $3,615 / mo
- 1-Bedroom
- $4,255 / mo
- 2-Bedroom
- $5,050 / mo
Care & support
Daily Care Services
8 services
- Activities of daily living (ADL) assistance
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Incontinence care
- Non-ambulatory care
- Mobility assistance
- Wheelchair accessible
Specialized Care
4 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Daily life & programs
Spaces & services
Amenities
22 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Swimming pool / Hot tub
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Fireplace / Common fireplace
- Beauty salon / Barber
- Piano / Music room
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
- Patio seating areas
- Raised garden beds
Dining Options
9 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
4.8Average RatingAveraged from 93 reviews published on other websites
AI review summary
Families consistently praise Park Plaza's warm, attentive staff and strong food and activities program, though a few reviews suggest confirming staffing levels and management responsiveness before moving in.
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- Staff & care — Reviewers overwhelmingly describe staff as kind, attentive, and low-turnover, with many noting tenured employees who treat residents like family.
- Dining — Residents and families frequently praise the food quality and variety, though a few requests for healthier, less fried options come up.
- Activities — A common theme is a full activity calendar including happy hour, trivia, games, and outings that residents genuinely enjoy and that improve their social lives.
- Atmosphere & grounds — Many reviewers describe the community as warm, homey, clean, and well maintained, with an inviting courtyard and recent renovations noted positively.
- Value & pricing — Several families mention that Park Plaza offers solid value for the cost, though pricing is acknowledged as comparable to other assisted living options in the area.
- Communication — A couple of reviews mention limited communication and understaffed management, suggesting families should ask how staff keep families updated and how issues get escalated.
- Daily life & dignity — One reviewer noted staff didn't push a shy resident to join activities, so families should ask how staff encourage reluctant residents to engage.
- Cleanliness & maintenance — A recent review mentioned inconsistent maintenance response, so it's worth confirming typical turnaround times for repair requests on a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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