Orange, California
Cyecrest Guest Home
Assisted Living · Memory Care
139 South Lincoln Street, Orange, CA 92866
Cyecrest Guest Home is a small assisted living and memory care community in Orange, California, serving six residents.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- March 2020
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 4
- Complaints with substantiated allegations
- 1
AI summary
Cyecrest Guest Home has accumulated 11 Type A findings (the state's most severe citation class, tied to resident safety or care) over 6.4 years of licensure, with 4 of those occurring within the past three years alongside 6 Type B administrative findings.
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- Track record — Across just over six years of operation, this small six-bed home has drawn a notably high volume of severe findings relative to its size, with 11 Type A and 8 Type B citations recorded in total.
- Recent 3 years — The most recent three-year window still shows 4 Type A and 6 Type B citations from complaint-driven visits, indicating the concerns are not confined to the distant past but continue into the current record.
- Complaints — Complaint investigations (6 total) have run alongside routine inspections (4 total) rather than being rare exceptions, and of the allegations investigated, roughly 56% were substantiated, with 15 substantiated versus 11 unsubstantiated and only 1 unfounded.
- Operating tenure — At 6.4 years licensed, there is a meaningful operating history to draw on, and that history shows a pattern of findings clustered in recent visits rather than an early rough patch that has since resolved.
- 1.Which specific categories of allegations were substantiated in the recent complaint investigations, and what corrective actions were taken and independently verified?
- 2.What changes has the home made to care practices or staffing since the March 2026 visit, and how are those changes being monitored going forward?
- 3.Given the 4 recent Type A findings, what specific safety or care-related issues did they involve, and has the state confirmed they are resolved?
Source: California Department of Social Services (CDSS)
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- License number
- License #306005721
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 6
- Type A citations · most severe class
- 11
- Type B citations · administrative
- 8
- Substantiated allegations
- 15
Available reports · 8
Facility evaluation
Mar 24, 2026
Complaint investigation
Mar 24, 2026
Facility evaluation
Feb 19, 2025
Facility evaluation
Mar 16, 2023
Complaint investigation
May 24, 2022
1–5 of 8 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,500 / mo
- Shared Rooms
- $4,500 / mo
- Studios
- $5,500 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
- Diabetes / insulin management
Specialized Care
1 service
- Dementia care
Daily life & programs
Spaces & services
Amenities
5 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Activity room
Outdoor Spaces
3 features- Garden / Courtyard
- Walking paths
- Outdoor common space
Dining Options
4 features
- Kosher meals available
- All-day / Flexible meal times
- Accommodates special diets
- Vegetarian/Vegan Options
Transportation
2 features- Personal Vehicle Parking
- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
1.0Average RatingAveraged from 2 reviews published on other websites
AI review summary
Reviewers report serious concerns about staff competence and emergency response, along with a sense that finances mattered more than resident care.
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- Value & pricing — There is little positive evidence in the available reviews, so families should verify care quality directly with current residents and staff during a tour.
- Staff & care — One family described staff as not competent to handle basic care needs, including failing to call for emergency help when a resident fell.
- Financial transparency — A reviewer felt the facility prioritized money over resident wellbeing, so families should ask how care decisions and billing are handled in practice.
- Communication — Given the reported delay in emergency response, families should ask specifically about protocols for falls, medical emergencies, and family notification.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Cyecrest Guest Home. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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