Cyecrest Guest Home

Cyecrest Guest Home has accumulated a significant number of regulatory violations since licensing in 2020, with 11 Type A citations (serious violations affecting resident safety or care) and 15 substantiated allegations over its 6-year operating period. The facility has faced more complaint investigations than routine inspections, which signals ongoing concerns that have prompted state oversight beyond standard monitoring. Roughly 56% of investigated allegations were substantiated, indicating that most complaints had merit when investigated by the state. Rather than improving over time, the facility's recent record shows continued problems, with 4 Type A citations and 10 substantiated allegations occurring within the past three years alone. For a small 6-bed home, this level of citations is particularly concerning, as smaller facilities typically have fewer findings simply due to their limited scale. Families should ask the community for detailed explanations of what specific safety and care issues led to the Type A citations, which categories of allegations were substantiated, and what corrective actions were taken and verified by the state.