Ontario, California
Brookdale North Euclid
Assisted Living
1031 North Euclid Avenue, Ontario, CA 91762
Brookdale North Euclid is an assisted living community in Ontario, California, offering support with daily activities such as dressing, bathing, and medication management.
- Licensed capacity
- 140 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 1998
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 3
AI summary
Over 28 years of operation, Brookdale North Euclid has accumulated 3 Type A findings — the state's most severe citation class for issues affecting resident safety or care — with 1 of those occurring within the past three years alongside a recent uptick in complaint activity.
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- Track record — Across 28 years of licensure the community has drawn 3 Type A and 5 Type B (administrative, paperwork or procedural) citations, a modest total for a community this size but one worth discussing directly with staff.
- Recent 3 years — 1 of the 3 lifetime Type A findings falls within the past three years, and recent visits also produced 4 substantiated allegations, so the most recent slice of the record is where the activity is concentrated rather than being spread evenly across the operating history.
- Complaints — Complaint investigations (15 lifetime, 9 in the past three years) considerably outnumber routine inspections (4 lifetime, 7 recent), and of the 47 allegations investigated over the years, 7 were substantiated — roughly 15% — with none marked unfounded.
- Operating tenure — A 28-year licensed history gives a large sample of inspection cycles to judge by, which lends weight to the pattern seen here rather than leaving the family to interpret a short or thin record.
- 1.Can you walk us through the circumstances of the most recent Type A citation and what corrective steps were verified afterward?
- 2.Which categories of allegations were substantiated in the past three years, and what changes were made in response?
- 3.Given that complaint investigations far outnumber routine inspections here, what tends to trigger complaints at this community and how are they resolved?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #366402583
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 15
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 5
- Substantiated allegations
- 7
Available reports · 21
Complaint investigation
May 19, 2026
Complaint investigation
May 19, 2026
Facility evaluation
May 8, 2026
Facility evaluation
Jan 14, 2026
Complaint investigation
Dec 10, 2025
1–5 of 21 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,205 / mo
- Studios
- $3,205 / mo
- 1-Bedroom
- $4,500 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Incontinence care
- Non-ambulatory care
- Wheelchair accessible
- Diabetes / insulin management
Specialized Care
3 services
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Daily life & programs
Spaces & services
Amenities
20 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Spa services
- Beauty salon / Barber
- Piano / Music room
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
- Raised garden beds
Dining Options
9 features
- International cuisine
- Room service
- All-day / Flexible meal times
- Locally-inspired cuisine
- Accommodates special diets
- Altered-texture food options
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
4 features
- Move-in coordination
- Concierge services
- Grocery shopping & errands
- Postal / Mail services
Reviews
Online reputation
3.4Average RatingAveraged from 108 reviews published on other websites
AI review summary
Families consistently praise the warm, responsive staff and clean, homey atmosphere, but should ask about staffing levels for higher-acuity care and how pricing evolves after move-in.
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- Staff & care — Reviewers repeatedly describe staff as friendly, respectful, and quick to respond, with several noting fast emergency response and staff who learn residents' names and preferences.
- Communication — Many families highlight that management and admissions staff communicate quickly, answer questions promptly, and keep families updated on changes.
- Atmosphere & grounds — The community is frequently described as clean, modern, and inviting, with residents appearing happy, social, and engaged in common areas.
- Dining — Most reviewers say the food is good with varied menu choices, restaurant-style ordering, and accommodation for dietary needs like allergies or religious restrictions.
- Activities — Reviewers mention a robust activity calendar, including exercise classes, crafts, and social events that keep residents engaged.
- Staff & care — Some reviewers describe slow response times to call lights and gaps in specialized care for bed-bound residents or proper continence care, so families should ask about staffing ratios and training for higher-need residents.
- Financial transparency — A few families reported that initial pricing estimates were lower than what they ultimately paid, so it's worth clarifying how costs increase as care needs change.
- Cleanliness & maintenance — While most call the facility clean, a handful of reviews mention stained furniture, unkept patio areas, or worn carpet, so a firsthand tour of the specific unit is recommended.
- Value & pricing — Room sizes, especially shared rooms, are sometimes described as small for the cost, and the community does not accept Medicare or Medicaid, so families should confirm what's included in the monthly fee.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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