Oceanside, California
Hacienda Mission San Luis Rey
Independent Living · Assisted Living · Memory Care
4000 Mission Avenue, Oceanside, CA 92057
Hacienda Mission San Luis Rey in Oceanside, California offers independent living, assisted living, and memory care across a large community with 294 licensed beds.
- Licensed capacity
- 294 residents
Maximum licensed size, not current occupancy.
- Licensed since
- September 2023
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
State record available
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 1
AI summary
Hacienda Mission San Luis Rey has no Type A or Type B citations across its 3 years of licensed operation, with one substantiated allegation out of ten investigated.
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- Track record — Across 2 inspections since licensing in 2023, the community has drawn zero Type A (the state's most severe class, tied to resident safety) or Type B (administrative) citations, indicating no pattern of concern found during routine reviews of life safety and care practices.
- Recent 3 years — The past three years include 4 complaint investigations and 1 recent Type B citation from those visits, alongside the 1 substantiated allegation, so the recent slice is the more active window worth understanding in context.
- Complaints — Of 10 total investigated allegations, 1 was substantiated, 7 unsubstantiated, and 2 unfounded — roughly 10% substantiation, a low but non-zero rate worth a direct conversation about what occurred.
- Operating tenure — With only 3 years of licensed history and 2 inspection cycles, the record is still relatively young; this limits how much long-term pattern can be read into a clean citation history.
Source: California Department of Social Services (CDSS)
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- License number
- License #374604717
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 2
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 12
Complaint investigation
Jan 14, 2026
Complaint investigation
Jan 14, 2026
Facility evaluation
Oct 22, 2025
Facility evaluation
Sep 9, 2025
Complaint investigation
Jun 12, 2025
1–5 of 12 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
3 services
- Incontinence care
- Medication management
- Non-ambulatory care
Specialized Care
1 service
- Dementia care
Memory Care
1 service
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
14 features
- Café / Bistro
- Pet Friendly
- Activity room
- Fireplace / Common fireplace
- Library / Reading room
- Beauty salon / Barber
- Game room / Billiards
- Piano / Music room
- Fitness center / Gym
- Art studio / Craft room
- Movie theater / Media room
- Swimming pool / Hot tub
- Laundry service / Dry cleaning
- Housekeeping Included
Outdoor Spaces
3 features- Outdoor common space
- Patio seating areas
- Raised garden beds
Dining Options
9 features
- Vegetarian/Vegan Options
- Altered-texture food options
- International cuisine
- All-day / Flexible meal times
- Room service
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Private Dining Room
Transportation
2 features- Personal Vehicle Parking
- Scheduled transportation
Family & Visitors
1 feature- Guest meals available
Community Services
1 feature- Grocery shopping & errands
Reviews
Online reputation
4.9Average RatingAveraged from 135 reviews published on other websites
AI review summary
Families and residents consistently praise Hacienda's stunning grounds, friendly staff, and resort-like amenities, but should get exact pricing and fee details in writing before signing.
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- Atmosphere & grounds — Reviewers repeatedly describe the mission-style architecture, landscaping, and resort-like feel as exceptional, comparing it to a five-star hotel.
- Staff & care — Staff are frequently described as friendly, caring, and happy in their jobs, which residents and visitors say is reflected in the overall atmosphere.
- Dining — The food and dining room service are praised repeatedly, with staff going out of their way to make residents feel at home.
- Activities — A wide range of amenities is consistently highlighted, including a gym with fitness classes, salon, movie theater, arts and crafts, and a speaker series.
- Communication — Sales staff like Nenette are singled out for being thorough, patient, and never pressuring families during the decision-making process.
- Financial transparency — Multiple reviewers advise asking very detailed questions upfront, since costs for services like medication management and maintenance are billed separately and were not always clear at first.
- Value & pricing — Families should confirm exactly what is included in the base rate versus what triggers additional fees as care needs increase.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Around the neighborhood
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