Oceanside, California
Ocean Hills Assisted Living & Memory Care
Assisted Living · Memory Care
4500 Cannon Road, Oceanside, CA 92056
Ocean Hills Assisted Living & Memory Care is located at 4500 Cannon Road in Oceanside, California, and offers assisted living and memory care apartments, including studio, one-bedroom, and two-bedroom floor plans.
- Licensed capacity
- 123 residents
Maximum licensed size, not current occupancy.
- Licensed since
- April 2019
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 2
AI summary
Ocean Hills has 1 Type A finding (the state's most severe class, tied to resident safety or care) and 3 Type B administrative findings across 7.4 years of operation, with all 3 substantiated allegations occurring within the past three years.
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- Track record — Over 7.4 years, the community has accumulated one Type A citation and three Type B (administrative) citations, alongside three substantiated allegations out of 15 investigated, roughly 20%.
- Recent 3 years — The past three years show no Type A citations but do include three Type B citations and all three substantiated allegations, suggesting the administrative and allegation activity is concentrated recently rather than spread evenly across the license.
- Complaints — Five complaint investigations occurred in the past three years despite only three routine inspections in that window, a notable ratio worth understanding, though the visit-date list shows no separate complaint-visit dates on file.
- Operating tenure — A 7.4-year operating history with five total inspections gives a moderate but not extensive track record to evaluate.
- 1.What was the nature of the Type A citation, and what corrective actions were taken and verified afterward?
- 2.Which categories of the three substantiated allegations were involved, and what changes were made in response?
- 3.Given five complaint investigations in the past three years, what prompted them and how were they resolved?
Source: California Department of Social Services (CDSS)
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- License number
- License #374604143
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 3
- Substantiated allegations
- 0
Available reports · 23
Complaint investigation
Jul 3, 2026
Facility evaluation
Apr 10, 2026
Facility evaluation
Apr 25, 2025
Complaint investigation
Apr 17, 2025
Facility evaluation
Apr 17, 2025
1–5 of 23 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,200 / mo
- Studios
- $4,200 / mo
- 1-Bedroom
- $5,400 / mo
- 2-Bedroom
- $8,000 / mo
Memory CareStarting at$4,900 / mo
- Shared Rooms
- $4,900 / mo
- Studios
- $6,900 / mo
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
Specialized Care
1 service
- Dementia care
Memory Care
1 service
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
21 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Laundry service / Dry cleaning
- Café / Bistro
- Pet Friendly
- Fireplace / Common fireplace
- Beauty salon / Barber
- Piano / Music room
Outdoor Spaces
5 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- Patio seating areas
- Raised garden beds
Dining Options
9 features
- Accommodates special diets
- Professional chef
- Restaurant-style dining
- All-day / Flexible meal times
- Room service
- Vegetarian/Vegan Options
- International cuisine
- Private Dining Room
- Outdoor / Patio dining
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
4.7Average RatingAveraged from 84 reviews published on other websites
AI review summary
Most families praise Ocean Hills for its beautiful facility, engaged staff, and lively activities, but a minority report serious lapses in memory care, administration, and emergency response worth investigating closely.
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- Staff & care — Reviewers repeatedly describe staff as friendly, attentive, patient, and genuinely caring, with several naming specific caregivers and med-techs who go above and beyond.
- Activities — Families consistently highlight a robust activities calendar including exercise classes, live music, outings, happy hours, and a dedicated activities director who tailors events to residents' interests.
- Atmosphere & grounds — The facility is frequently called beautiful, clean, and resort-like, with amenities such as a pool, movie theater, courtyard, and spacious rooms that feel more like upscale apartment living.
- Dining — Most reviewers enjoy the varied menu, daily specials, and restaurant-style service, though a few note the food can be bland or inconsistent depending on who is cooking.
- Communication — Several families praise proactive updates from staff about medications, health changes, and visitors, especially in assisted living.
- Staff & care — A handful of reviews describe serious care failures in memory care, including poor intake procedures, unaddressed hygiene issues, and slow response times, so families should ask specifically about staffing ratios and training in that unit.
- Communication — Some reviewers cite administrative disorganization, such as an emergency button not being updated after a room change and slow follow-through on family concerns, worth clarifying how the community handles such transitions.
- Value & pricing — Reviewers mention the community is expensive with add-on charges for extra services, so families should get a clear breakdown of base costs versus care-level increases.
- Cleanliness & maintenance — While most call the facility spotless, a few reviews from different time periods mention lapses in cleanliness and maintenance, so a recent in-person tour is recommended to confirm current conditions.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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