Lucy's Place

Lucy's Place has accumulated two serious Type A violations affecting resident safety or care and nine Type B administrative findings over more than 25 years of licensed operation, along with one substantiated allegation from complaint investigations. While the long operating history provides substantial data, the recent trajectory shows continued concerns, with one Type A citation and one substantiated allegation occurring within the past three years. The community has undergone relatively few state inspections over its licensed period, with complaint investigations representing a notable portion of regulatory activity. When roughly one-third of investigated allegations result in substantiation, families should ask the community which category of allegation was substantiated and what specific corrective actions were taken and verified. Despite the findings, the community has maintained continuous licensing for over two decades, suggesting the violations were addressed sufficiently to meet state requirements for ongoing operation, though families should inquire about recent improvements to resident care protocols and safety measures.