Casa Verdugo

Casa Verdugo has accumulated concerning findings over its more than 11 years of operation, with 3 serious Type A violations affecting resident safety or care, 7 Type B citations for administrative or procedural issues, and 2 substantiated allegations against the facility. The pattern is particularly troubling because these problems have persisted into recent years — all complaint investigations and substantiated allegations occurred within the past three years, along with 1 Type A citation and 1 Type B citation from those complaint visits. With roughly 50% of investigated allegations being substantiated rather than unfounded, this suggests legitimate concerns when complaints are raised. The facility has received as many complaint investigations (3) as routine inspections in recent years, indicating ongoing issues that prompted state follow-up beyond regular oversight cycles. Families should ask the facility specifically which categories of allegations were substantiated and what corrective actions were taken and verified, particularly given the recent timing of these findings. While this 6-bed home's compliance challenges may reflect the intensity of oversight in smaller residential settings, the recent trajectory shows active regulatory concerns rather than improvement.