Oakland, California
St. Paul's Towers
Assisted Living · Memory Care · Independent Living
100 Bay Place, Oakland, CA 94610
St. Paul's Towers is a continuing care community in Oakland offering independent living, assisted living, memory care, and skilled nursing and rehabilitation on one campus.
- Licensed capacity
- 320 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 1985
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 2
AI summary
St. Paul's Towers has 1 Type A finding and 2 Type B findings across 41 years of operation, with that Type A finding and all three substantiated allegations occurring within the past three years rather than earlier in its history.
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- Track record — Over four decades of licensure, the community has accumulated a modest total of citations and complaint investigations, which is a comparatively light record for a community of this scale and tenure.
- Recent 3 years — The one Type A citation (the most severe class, tied to resident safety or care) and both Type B administrative citations all fall within the last three years, along with all three substantiated allegations, so the recent period carries essentially the full weight of the lifetime record.
- Complaints — Six complaint investigations have been logged over the licensed period, and roughly a third of investigated allegations were substantiated, with the rest unsubstantiated rather than found unfounded.
- Operating tenure — More than 41 years of continuous licensure gives a long baseline against which this recent cluster of findings stands out as a departure rather than a pattern typical of this community's history.
- 1.Can you walk us through what led to the Type A citation issued in the past three years and what corrective steps were taken?
- 2.Which categories of allegations were substantiated, and what corrective actions were verified afterward?
- 3.Have staffing, care planning, or oversight practices changed since these recent findings to prevent recurrence?
Source: California Department of Social Services (CDSS)
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- License number
- License #11400627
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 6
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 2
- Substantiated allegations
- 3
Available reports · 18
Facility evaluation
Nov 7, 2025
Facility evaluation
Nov 7, 2025
Facility evaluation
Jul 8, 2025
Complaint investigation
Jan 24, 2025
Facility evaluation
Nov 4, 2024
1–5 of 18 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Diabetes / insulin management
- Incontinence care
Specialized Care
1 service
- Respite / Short-term care
Daily life & programs
Spaces & services
Amenities
16 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
5 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Room service
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.4Average RatingAveraged from 17 reviews published on other websites
AI review summary
Reviewers consistently describe St. Paul's Towers as a vibrant, caring community with strong staff and dining, though families should confirm pricing details and higher-care staffing on a tour.
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- Staff & care — Staff and medical teams, including in skilled nursing, are repeatedly described as attentive, professional, and genuinely caring toward residents and their families.
- Dining — Food is consistently praised as fresh, cooked-from-scratch, and offering accommodating options even for skilled nursing patients with specific dietary needs.
- Atmosphere & grounds — Reviewers highlight a lively, engaged community feel along with attractive amenities like gardens, lake views, and panoramic skilled nursing floors.
- Activities — Structured social, arts, and exercise programming is credited with helping residents build friendships and avoid isolation.
- Cleanliness & maintenance — The building and apartments are described as very well maintained and comfortable.
- Value & pricing — One reviewer notes the community is expensive, so families should verify current pricing and how costs change across care levels.
- Specialized care access — A reviewer mentioned the temporary absence of an onsite geriatric psychiatrist during COVID, so it's worth asking about current availability of specialized medical consultants.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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