Oakland, California
Merrill Gardens at Rockridge
Assisted Living · Memory Care · Independent Living
5238 Coronado Avenue, Oakland, CA 94618
Merrill Gardens at Rockridge is a senior living community in Oakland's Rockridge neighborhood offering independent living, assisted living, and memory care.
- Licensed capacity
- 150 residents
Maximum licensed size, not current occupancy.
- Licensed since
- January 2020
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Three Type A findings — the state's most severe citation class, tied to resident safety or care — appear over 6.7 years of operation, but none has occurred in the past three years, during which three inspections and three complaint investigations turned up no Type A or Type B citations and no substantiated allegations.
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- Track record — Over 6.7 years of operation, Merrill Gardens at Rockridge has accumulated 3 Type A findings and 8 Type B (administrative) findings, alongside 7 substantiated allegations out of 31 investigated — roughly 23%.
- Recent 3 years — The most recent three years show a materially cleaner trajectory: 3 inspections and 3 complaint investigations with zero Type A or Type B citations and zero substantiated allegations, suggesting the lifetime concerns are not an ongoing pattern.
- Complaints — Complaint investigations (16) have significantly outnumbered routine inspections (5) over the license period, which is worth understanding in context — it may reflect the facility's 150-bed scale as much as anything else.
- Operating tenure — Just under seven years of licensed operation provides a reasonably solid base of inspection cycles to judge the trend, and that trend has moved toward a clean recent record covering life safety and care-plan reviews in the latest inspections.
Source: California Department of Social Services (CDSS)
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- License number
- License #019200879
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 16
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 8
- Substantiated allegations
- 7
Available reports · 31
Facility evaluation
Sep 21, 2026
Complaint investigation
Aug 12, 2026
Facility evaluation
Jan 14, 2026
Facility evaluation
Nov 7, 2025
Complaint investigation
Oct 30, 2025
1–5 of 31 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
3 services
- Medication management
- Non-ambulatory care
- Incontinence care
Specialized Care
1 service
- Dementia care
Memory Care
1 service
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
14 features
- Café / Bistro
- Pet Friendly
- Activity room
- Library / Reading room
- Beauty salon / Barber
- Fireplace / Common fireplace
- Art studio / Craft room
- Game room / Billiards
- Piano / Music room
- Fitness center / Gym
- Movie theater / Media room
- Housekeeping Included
- Laundry service / Dry cleaning
- Emergency call system
Outdoor Spaces
3 features- Patio seating areas
- Outdoor common space
- Raised garden beds
Dining Options
8 features
- Accommodates special diets
- All-day / Flexible meal times
- Vegetarian/Vegan Options
- Professional chef
- Room service
- International cuisine
- Restaurant-style dining
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Guest meals available
Community Services
3 features- Grocery shopping & errands
- Maintenance services
- Concierge services
Reviews
Online reputation
4.3Average RatingAveraged from 41 reviews published on other websites
AI review summary
Families consistently praise attentive, caring staff and an attractive, well-located community, but should ask about call-button response times, staff turnover, and dining consistency.
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- Staff & care — Reviewers repeatedly describe staff as warm, professional, and genuinely attentive, with caregivers building personal relationships with residents.
- Atmosphere & grounds — The rooftop garden, patio, and overall bright, modern design are frequently singled out as standout features that make the community feel like home rather than a facility.
- Activities — Many reviews mention a strong social calendar and resident-driven activities that help residents thrive and form friendships.
- Communication — Several families highlight responsive, knowledgeable community relations staff, with one director named repeatedly for going above and beyond during the move-in process.
- Dining — While mixed, a number of reviewers call the food good to excellent with varied, well-balanced menus and friendly dining staff.
- Staff & care — Multiple reviews describe delays of up to a few hours in answering call buttons for assistance, which families should ask how the community is addressing.
- Dining — Several residents and families consider the food only mediocre and note limited accommodation for food allergies or sensitivities, so it's worth sampling a meal during a tour.
- Financial transparency — At least one family reported the quoted rent increasing significantly once they arrived in person, so confirm all fees, buy-in costs, and future rate increases in writing.
- Communication — Reports of high turnover among key staff like medical directors, chefs, and activities leads suggest it's worth asking how the community maintains continuity of care.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Merrill Gardens at Rockridge. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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