Oakland, California
Ivy Park at Oakland Hills
Assisted Living · Memory Care
11889 Skyline Boulevard, Oakland, CA 94619
Ivy Park at Oakland Hills offers assisted living and memory care in Oakland, California, near Highway 13 and Interstate 580.
- Licensed capacity
- 100 residents
Maximum licensed size, not current occupancy.
- Licensed since
- October 2024
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Ivy Park at Oakland Hills has no Type A findings and just one administrative citation on record, with zero substantiated allegations across eight complaint investigations since licensing in late 2024.
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- Track record — Across roughly 1.9 years of licensure, the community has drawn only a single Type B citation, an administrative-level finding, and no Type A findings, which are the state's most severe class tied to resident safety or care.
- Complaints — Eight complaint investigations have been completed, covering 23 individual allegations, and none were substantiated, meaning inspectors did not find enough evidence to confirm the concerns raised.
- Operating tenure — With licensing dating to October 2024, the community has a limited operating history of under two years, so this clean record reflects a smaller number of inspection cycles and should be weighed with that in mind as more visits accumulate over time.
Source: California Department of Social Services (CDSS)
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- License number
- License #19201329
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 1
- Complaint investigation visits
- 8
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 1
- Substantiated allegations
- 0
Available reports · 12
Complaint investigation
Feb 27, 2026
Complaint investigation
Feb 20, 2026
Complaint investigation
Nov 12, 2025
Facility evaluation
Oct 3, 2025
Facility evaluation
Sep 29, 2025
1–5 of 12 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,695 / mo
- Studios
- $5,695 / mo
Independent LivingStarting at$5,695 / mo
- Studios
- $5,695 / mo
Memory CareStarting at$5,895 / mo
- Shared Rooms
- $5,895 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
4 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
21 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Beauty salon / Barber
- Fireplace / Common fireplace
- Piano / Music room
- Café / Bistro
Outdoor Spaces
5 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
- Patio seating areas
Dining Options
9 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.7Average RatingAveraged from 72 reviews published on other websites
AI review summary
Ivy Park at Oakland Hills earns consistent praise for warm, attentive staff and beautiful grounds, but families should confirm current staffing levels and care-level fit before enrolling higher-needs residents.
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- Staff & care — Reviewers repeatedly describe caregivers as kind, attentive, compassionate, and genuinely engaged with residents, often building lasting relationships over years of care.
- Atmosphere & grounds — The property is frequently called beautiful and homey, with standout bay and city views, well-maintained gardens, and a peaceful, welcoming feel.
- Dining — Meals are commonly praised as good and flexible, with a thoughtful chef who can accommodate personal requests.
- Activities — Families note a robust activities calendar including music, art, museum and zoo outings, and engagement tailored to memory care residents.
- Cleanliness & maintenance — Multiple reviewers across many years describe the community as pristinely clean, updated, and well kept.
- Staff & care — A serious 2024 account described neglect and medication errors for a high-acuity resident, so families should ask directly about staffing ratios and protocols for residents with intensive medical needs.
- Communication — Several reviews mention periods of leadership turnover leading to slow responses on billing and health assessment questions, worth asking about current management stability.
- Value & pricing — Reviewers consistently call the community expensive, particularly move-in fees, so families should clarify how costs shift as care needs increase.
- Staff & care — One review noted slow buzzer response times and inconsistent follow-through on scheduled care tasks like showers, which is worth verifying with current staff-to-resident ratios.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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