Novato, California
Oakmont Of Novato
Assisted Living · Memory Care · Independent Living
1465 South Novato Boulevard, Novato, CA 94947
Oakmont of Novato in Novato, California offers assisted living, memory care, and independent living in a larger community with 118 licensed beds.
- Licensed capacity
- 118 residents
Maximum licensed size, not current occupancy.
- Licensed since
- June 2022
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 4
AI summary
Oakmont Of Novato has recorded 10 Type A findings — the state's most severe citation class, covering resident safety and care — across roughly 4.2 years of operation, including 2 within the past three years alongside 5 substantiated allegations.
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- Track record — Over its 4.2 years of licensure the community has accumulated 10 Type A and 7 Type B (administrative, such as paperwork or posting) citations, a notable concentration of severe findings for a relatively short operating history.
- Recent 3 years — The past three years still show 2 Type A citations and 5 substantiated allegations, so this is not an older pattern the community has since moved past — the concerns remain current.
- Complaints — Nine complaint investigations have occurred in the past three years against only 3 recent inspections, and lifetime substantiated allegations stand at 13 out of 44 investigated, roughly a 30% substantiation rate, meaning most complaints were not confirmed but a meaningful share were.
- Operating tenure — With just over four years since licensing in 2022 and only 4 total inspections on record, the sample size is still relatively limited, so families should weigh the findings against a fairly short track record rather than decades of data.
- 1.Which categories of allegations were substantiated in the past three years, and what corrective actions were taken and verified by the state?
- 2.Can the community walk through what led to the 2 recent Type A findings and what specific changes were made to prevent recurrence?
- 3.Given that complaint investigations have outpaced inspections recently, what is driving the volume of complaints and how does the community track resolution?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #216804022
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 10
- Type B citations · administrative
- 7
- Substantiated allegations
- 0
Available reports · 51
Facility evaluation
May 6, 2026
Facility evaluation
Apr 2, 2026
Facility evaluation
Dec 18, 2025
Complaint investigation
Nov 6, 2025
Complaint investigation
Oct 21, 2025
1–5 of 51 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$8,795 / mo
- Studios
- $8,795 / mo
- 1-Bedroom
- $9,895 / mo
- 2-Bedroom
- $12,995 / mo
Independent LivingStarting at$8,795 / mo
- Studios
- $8,795 / mo
- 1-Bedroom
- $9,895 / mo
- 2-Bedroom
- $12,995 / mo
Memory CareStarting at$7,695 / mo
- Shared Rooms
- $7,695 / mo
- Private Rooms
- $9,895 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
Specialized Care
2 services
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
21 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
- Pet Friendly
- Beauty salon / Barber
- Fireplace / Common fireplace
- Piano / Music room
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
- Patio seating areas
- Raised garden beds
Dining Options
9 features
- Professional chef
- Accommodates special diets
- Vegetarian/Vegan Options
- Restaurant-style dining
- International cuisine
- All-day / Flexible meal times
- Altered-texture food options
- Room service
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
4.2Average RatingAveraged from 37 reviews published on other websites
AI review summary
Recent reviews are strongly positive about staff warmth, cleanliness, and dining, but older reviews reveal serious memory care staffing and leadership instability worth asking about directly.
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- Staff & care — Families repeatedly praise specific staff members like Liza, Dean, and Mildred for compassionate, attentive, and responsive care during difficult transitions.
- Cleanliness & maintenance — Reviewers consistently describe the community as clean, bright, and well-maintained both in common areas and individual apartments.
- Dining — Multiple recent reviews highlight restaurant-quality food with varied menus, a notable improvement over older complaints about food quality.
- Activities — Residents are described as thriving with engaging activities, day trips, and dedicated programming, especially praised in memory care.
- Communication — Staff are frequently credited with clear, empathetic guidance and quick responsiveness during the stressful move-in and care-planning process.
- Staff & care — Several older reviews describe understaffing, inexperienced or undertrained caregivers, and safety incidents specifically within the memory care unit, so ask about current staffing ratios and training there.
- Communication — Past reviewers reported frequent executive director and management turnover disrupting continuity of care, worth confirming has stabilized.
- Value & pricing — Several reviewers describe pricing as expensive or outrageous, so families should verify current rates and how costs increase with higher care needs.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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