Southland Living

Over Southland Living's 10-year operating history, the community has received 1 Type A citation (serious violation affecting resident safety or care) and 6 Type B citations (administrative or non-serious findings) across 5 routine inspections. The facility has also faced 26 complaint investigations, with 5 substantiated allegations — meaning roughly 11% of investigated allegations were confirmed by the state. However, the recent record shows a notably stronger trajectory, with no Type A citations or substantiated allegations in the past three years, suggesting improved compliance with state standards for medication management and resident care plans. The high volume of complaint investigations relative to routine inspections indicates ongoing resident or family concerns that families should discuss directly with the community. Given the substantiated allegations in the facility's history, prospective families should ask which categories of allegations were substantiated and what corrective actions were taken and verified. The community's more than 10 years of operation provides a substantial track record, and the recent improvement in compliance offers a more encouraging picture than the lifetime totals alone might suggest.