Norwalk, California
Southland Living
Assisted Living
11701 Studebaker Road, Norwalk, CA 90650
Southland Care Center & Assisted Living in Norwalk, California offers skilled nursing, short-term rehabilitation, and residential assisted living in one campus.
- Licensed capacity
- 75 residents
Maximum licensed size, not current occupancy.
- Licensed since
- February 2016
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Southland Living has one Type A finding (the most severe citation class, tied to resident safety or care) across more than 10 years of operation, and the past three years show no Type A or Type B citations and no substantiated allegations.
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- Track record — Over more than a decade of licensed operation, Southland Living has accumulated a single Type A citation and six Type B citations (administrative findings like paperwork or posting gaps), a light footprint for a 75-bed community of this tenure.
- Recent 3 years — The past three years, covering four inspections and thirteen complaint investigations, show zero Type A findings, zero Type B findings, and zero substantiated allegations, indicating a clean and improving recent trajectory.
- Complaints — Complaint investigations (26) far outnumber routine inspections (5) over the licensed period, which is typical for a community this size, and only about 11% of all investigated allegations were substantiated, with most closed as unsubstantiated or unfounded.
- Operating tenure — More than 10 years of continuous licensure gives real weight to the recent clean stretch, since it reflects sustained performance rather than a short or untested track record.
Source: California Department of Social Services (CDSS)
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- License number
- License #198601962
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 26
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 6
- Substantiated allegations
- 5
Available reports · 31
Complaint investigation
May 12, 2026
Facility evaluation
Feb 20, 2026
Complaint investigation
Nov 4, 2025
Facility evaluation
Jul 14, 2025
Complaint investigation
May 3, 2025
1–5 of 31 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Incontinence care
- Diabetes / insulin management
Daily life & programs
Spaces & services
Amenities
18 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Laundry service / Dry cleaning
- Beauty salon / Barber
- Chapel / Meditation room
Outdoor Spaces
4 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- Patio seating areas
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
3 features- Move-in coordination
- Concierge services
- Maintenance services
Reviews
Online reputation
4.6Average RatingAveraged from 220 reviews published on other websites
AI review summary
Southland is praised for attentive, caring staff and good food, but families should ask about consistent turning schedules and nighttime attentiveness to avoid safety lapses.
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- Staff & care — Many reviewers describe nurses, therapists, and support staff as pleasant, patient, and genuinely caring, even during difficult recoveries.
- Dining — Residents and families consistently mention that the food is good and well prepared.
- Atmosphere & grounds — Visitors describe the facility as clean, welcoming, and inviting from the moment they walk in.
- Communication — Partners and family members note that staff are responsive, organized, and professional when coordinating care.
- Activities — Physical and occupational therapy staff are frequently highlighted as caring and attentive, taking time with each patient.
- Staff & care — A few reviewers describe inconsistent attentiveness, including delayed responses to call requests and a case where a bedsore developed from infrequent repositioning.
- Cleanliness & maintenance — One reviewer reported a hygiene lapse involving a resident being left in soiled diapers, suggesting families should ask how nighttime care differs from daytime care.
- Communication — An incident involving a near medication mix-up between roommates suggests it's worth asking how the facility verifies patient identity before administering treatment.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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