Norwalk, California
Norwalk Villas I
Assisted Living · Residential Care
12121 164th Street, Norwalk, CA 90650
Norwalk Villas I in Norwalk, California provides assisted living and residential care in an intimate six-bed home.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 2024
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Norwalk Villas I has no Type A findings and just one minor administrative citation on record, with no substantiated allegations across two years of licensed operation.
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- Track record — The single inspection conducted turned up only one Type B (administrative, paperwork-level) citation and zero Type A findings, indicating no pattern of resident-safety concerns to date.
- Operating tenure — The community has been licensed for two years, and the record reflects just one inspection cycle and two complaint investigations so far, so there is limited history to draw broad conclusions from.
- Complaints — Seven allegations have been investigated over this period with none substantiated, suggesting concerns raised were looked into but not confirmed.
Source: California Department of Social Services (CDSS)
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- License number
- License #198603727
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 1
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 1
- Substantiated allegations
- 0
Available reports · 5
Complaint investigation
Nov 4, 2025
Complaint investigation
Oct 23, 2025
Facility evaluation
Aug 25, 2025
Facility evaluation
Aug 27, 2024
Facility evaluation
May 21, 2024
1–5 of 5 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,700 / mo
- Shared Rooms
- $3,700 / mo
- Private Rooms
- $4,500 / mo
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- Accommodates special diets
- All-day / Flexible meal times
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
4.2Average RatingAveraged from 5 reviews published on other websites
AI review summary
Norwalk Villas I earns praise for friendly, caring staff and a clean setting, but a serious complaint about privacy violations and retaliatory eviction warrants direct questions before moving in.
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- Staff & care — Multiple reviewers describe staff as caring, trustworthy, and approachable in day-to-day interactions.
- Cleanliness & maintenance — Reviewers consistently note the facility is clean and spacious.
- Atmosphere & grounds — Residents and visitors describe a friendly, welcoming atmosphere and good overall community feel.
- Staff & care — One detailed account alleges a HIPAA privacy violation involving resident information and staff conduct, which families should ask administration to address directly.
- Communication — A serious complaint describes retaliatory eviction after reporting concerns to the state, so families should ask how grievances and state complaints are handled.
- Daily life & dignity — The same review raises concerns about smoking occurring in areas meant to be smoke-free, which is worth confirming on a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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