Tracy's Boarding Care - Louise

Tracy's Boarding Care - Louise has accumulated 6 serious violations affecting resident safety or care (Type A citations) across 5 inspections and 3 complaint investigations over its 7-year licensed period, which represents a concerning pattern for a small 6-bed facility. The community has had 3 substantiated allegations out of 4 total investigated complaints, meaning roughly 75% of investigated allegations were confirmed by state inspectors. Most concerning, this is not an improving trajectory — 2 of the Type A citations and 2 substantiated allegations have occurred within the past 3 years, including as recently as August 2025, indicating ongoing compliance challenges with areas like resident care plans and medication management that CDSS inspectors routinely evaluate. Given that complaint investigations nearly match routine inspections in frequency, this suggests a pattern of issues requiring state follow-up beyond standard oversight. Families should ask the community specifically which categories of allegations were substantiated, what corrective actions were taken and verified, and how they plan to prevent future serious violations. For a facility operating since 2019, this level of serious findings raises questions about consistent care standards that warrant direct discussion with management.