Amazing Senior Care

Amazing Senior Care's compliance record over nearly seven years of operation shows a concerning pattern of serious violations and substantiated complaints that requires careful family consideration. The community has received 8 Type A citations — serious violations affecting resident safety or care — along with 5 Type B citations for administrative or procedural issues during 4 routine inspections. State investigators have also substantiated 4 allegations from complaint investigations, with roughly 57% of investigated allegations being substantiated rather than unfounded, indicating that most complaints had merit. While the recent three years show no new Type A citations from complaint visits, 3 allegations were still substantiated during this period, suggesting ongoing care or safety concerns. Families should ask the administrator which specific categories of allegations were substantiated, what corrective actions were implemented and verified by the state, and how the facility has addressed the underlying issues that led to the serious citations. The complaint investigations significantly outnumber routine inspections, which may indicate persistent resident or family concerns beyond the standard oversight cycle. Given this facility's small 6-bed capacity, the volume of serious findings is particularly notable and warrants direct discussion with management about their quality improvement efforts.