Coastal Charm of Tustin

Coastal Charm of Tustin's compliance record shows improvement over its nearly five-year licensed period, with no serious violations affecting resident safety or care (Type A citations) in the past three years. The community received one Type A citation and three administrative or non-serious findings (Type B citations) during its lifetime operations, but the most recent inspection cycles have been clean on both life safety requirements and resident care plan compliance. One complaint investigation in early 2023 resulted in an unfounded allegation with no substantiated findings. For a small six-bed facility, this pattern suggests the community has addressed earlier compliance gaps and maintained stronger oversight in recent years. While the lifetime record includes one serious violation, families can take some confidence in the cleaner trajectory since 2022, though they should still ask the community directly about what corrective actions were implemented after the Type A citation and how those improvements are being sustained.