North Hills, California
Velvet Care
Assisted Living · Residential Care
15731 Lemarsh Street, North Hills, CA 91343
Velvet Care is a small residential care community in North Hills, California, providing assisted living and personal care services for six residents in a home-like setting.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- January 2023
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 5
- Complaints with substantiated allegations
- 3
AI summary
Velvet Care has accumulated 6 Type A findings (the state's most severe citation class, affecting resident safety or care) over 3.6 years of licensure, with 5 of those findings occurring within just the past three years, making this an active pattern worth discussing directly with the community.
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- Track record — Over a relatively short licensed period, this small 6-bed home has drawn 6 Type A findings and 5 Type B findings (administrative, paperwork-related), a notable volume for its size and tenure.
- Recent 3 years — Nearly all of the severe findings (5 of 6) fall within the past three years and were tied to complaint investigations, meaning this is a recent and ongoing pattern rather than an older, resolved chapter.
- Complaints — Five complaint investigations have been substantiated at a roughly 45% rate, with 5 of 5 recent complaint investigations resulting in substantiated allegations, indicating that concerns raised by families or staff have frequently been confirmed by the state.
- Operating tenure — With only 3.6 years of licensure and just 3 routine inspections against 5 complaint investigations, complaint-driven scrutiny has significantly outpaced scheduled inspections, which is a distinct pattern worth understanding.
- 1.Can you walk us through what the 6 Type A findings involved and what corrective actions were taken for each?
- 2.Since the most recent findings are from late 2025, what specific changes have been made to prevent recurrence?
- 3.Which categories of allegations were substantiated, and how has the community verified that corrective actions are working?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #197610248
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 5
- Type A citations · most severe class
- 6
- Type B citations · administrative
- 5
- Substantiated allegations
- 5
Available reports · 17
Facility evaluation
Feb 5, 2026
Complaint investigation
Dec 29, 2025
Complaint investigation
Dec 15, 2025
Facility evaluation
Sep 3, 2025
Facility evaluation
Jul 23, 2025
1–5 of 17 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Starting at $4,560 / month
Contact our team for room options and a personalized quote.
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Velvet Care. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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