Crest Home For The Elderly

Crest Home For The Elderly's compliance record over more than three decades of operation shows concerning patterns that warrant careful family inquiry. The facility has accumulated 8 Type A citations (serious violations affecting resident safety or care) and 8 substantiated allegations across its licensed period, with complaint investigations significantly outnumbering routine inspections. Of particular concern, the recent record shows continued issues rather than improvement, with 2 Type A citations and 3 substantiated allegations occurring within the past three years during complaint-driven visits. The high volume of complaint investigations relative to the facility's size suggests ongoing resident or family concerns that have prompted state oversight beyond routine inspections of medication management and care planning protocols. Families should ask the community specifically which categories of allegations were substantiated, what corrective actions were implemented and verified by the state, and how they plan to address the pattern of complaints that has persisted even in recent years. While roughly 13% of investigated allegations were ultimately substantiated, the sheer volume of complaints and the continuation of serious citations into recent years indicates this facility may struggle with consistent compliance and quality oversight.