Flintwood Care Home

Flintwood Care Home's eight-year compliance record shows a significant number of serious violations affecting resident safety or care, with 17 Type A citations accumulated across five routine inspections since licensing in 2018. The facility has also received 11 Type B citations for administrative or non-serious findings, and state investigators have substantiated 2 allegations out of 5 total complaints filed, meaning roughly 40% of investigated allegations were upheld. However, the recent trajectory shows marked improvement — all 17 Type A citations occurred during earlier inspection cycles, with no serious violations found during complaint investigations over the past three years. The two recent substantiated allegations both occurred in late 2023, so families should ask the community which categories of allegations were substantiated and what specific corrective actions were taken and verified. For a small 6-bed home, this volume of serious citations during the earlier licensed period represents a concerning pattern in areas like medication management and resident care plans, though the absence of Type A findings in recent visits suggests strengthened compliance practices. Families should inquire directly about what operational changes were implemented to address the earlier safety and care issues.