Napa, California
The Berkshire
Assisted Living · Memory Care
2300 Brown Street, Napa, CA 94558
The Berkshire Assisted Living & Memory Care is a state-licensed residential care home in Napa, California, offering assisted living and a specially designed memory care area for residents with dementia and Alzheimer's.
- Licensed capacity
- 72 residents
Maximum licensed size, not current occupancy.
- Licensed since
- April 2022
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 2
AI summary
The Berkshire has 2 Type A findings (the state's most severe citation class, tied to resident safety or care) and 10 Type B administrative findings across 4.3 years of operation, with 1 Type A finding and 3 substantiated allegations occurring within the past three years.
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- Track record — Over its full licensed period The Berkshire has accumulated 2 Type A and 10 Type B citations alongside 4 substantiated allegations, a moderate volume for a 72-bed assisted living and memory care community of this size.
- Recent 3 years — Nearly all activity is recent: 1 of the 2 Type A findings and 3 of the 4 substantiated allegations fall within the past three years, meaning this is an active rather than historical pattern worth discussing directly with the community.
- Complaints — Complaint investigations (9 lifetime) outpace routine inspections (4 lifetime), and about 20% of investigated allegations were substantiated, so most inquiries did not result in a confirmed finding, but the volume of complaints itself is notable.
- Operating tenure — The Berkshire has been licensed just over four years, which provides a reasonable but not extensive inspection history — four routine inspection cycles — to judge consistency over time.
- 1.Can you walk us through the circumstances of the Type A citation issued within the past three years and what corrective actions were taken?
- 2.Which categories of allegations were substantiated, and what steps has the community taken to verify the fixes hold?
- 3.Given that complaint investigations outnumber routine inspections here, what tends to prompt families or staff to file complaints at this community?
Source: California Department of Social Services (CDSS)
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- License number
- License #286804030
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 9
- Type A citations · most severe class
- 2
- Type B citations · administrative
- 10
- Substantiated allegations
- 4
Available reports · 14
Facility evaluation
Apr 14, 2026
Facility evaluation
Dec 9, 2025
Complaint investigation
Dec 9, 2025
Facility evaluation
Apr 25, 2025
Complaint investigation
Aug 20, 2024
1–5 of 14 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,500 / mo
- Shared Rooms
- $4,500 / mo
- Private Rooms
- $6,000 / mo
Memory CareStarting at$5,500 / mo
- Shared Rooms
- $5,500 / mo
- Private Rooms
- $6,000 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
- Diabetes / insulin management
Specialized Care
1 service
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
19 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Laundry service / Dry cleaning
- Pet Friendly
- Beauty salon / Barber
- Piano / Music room
Outdoor Spaces
4 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- Patio seating areas
Dining Options
7 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.2Average RatingAveraged from 21 reviews published on other websites
AI review summary
Families consistently praise attentive, caring staff and a clean, well-run memory care community, though occasional understaffing and inconsistent food quality are worth asking about.
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- Staff & care — Reviewers repeatedly describe staff and administrators as friendly, knowledgeable, and genuinely attentive to residents' individual needs, even with difficult dementia patients.
- Communication — Multiple families highlight administrators who are responsive, clearly explain costs and services, and quickly resolve concerns when contacted.
- Cleanliness & maintenance — Reviews across many years consistently note the facility is clean, well lit, and well maintained, with recent updates like new flooring and landscaping.
- Atmosphere & grounds — Families describe the community as peaceful, quiet, and welcoming, with residents made to feel at home and personalize their rooms.
- Activities — Memory care residents are noted to benefit from engaging activities, music, and even pets that make daily life more pleasant.
- Staff & care — One reviewer described periods of being understaffed with wait times of 15-20 minutes for help, especially at night, so it's worth asking about current staffing ratios and response times.
- Dining — Food quality was criticized in at least one review as cafeteria-style and lacking a proper cook or dietician, so families should ask about current dining offerings and menu planning.
- Financial transparency — While one review praised clarity on costs, families should still confirm in detail how fees change if a resident's care needs increase over time.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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