Golden Hearts Senior Care

Golden Hearts Senior Care has accumulated 5 Type B citations (administrative or non-serious findings) and 1 substantiated allegation over its 3.6 years of operation since licensing in October 2022. The community has avoided any Type A citations (serious violations affecting resident safety or care), indicating that routine inspections have found no major concerns with medication management or resident care plans. However, the substantiated allegation warrants attention — families should ask the community what category of allegation was substantiated and what corrective actions were taken and verified. With complaint investigations equaling the number of routine inspections, there has been notable complaint activity relative to the facility's small 6-bed capacity. The substantiation rate of roughly 20% of investigated allegations suggests most complaints were not validated, but the one substantiated case occurred recently in 2024, making it an active consideration for prospective families.