Napa, California
Aegis Living Napa
Assisted Living · Memory Care
2100 Redwood Road, Napa, CA 94558
Aegis Living Napa in Napa, California provides assisted living and memory care services.
- Licensed capacity
- 56 residents
Maximum licensed size, not current occupancy.
- Licensed since
- September 2008
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 2
AI summary
Aegis Living Napa has 7 Type A findings (the state's most severe class, involving resident safety or care) and 1 Type B administrative finding across nearly 18 years of operation, but none of the Type A citations fall within the past three years, when only a single Type B finding and one substantiated allegation were…
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recorded.
- Track record — Over almost 18 years, the community has accumulated 7 Type A findings and 1 Type B finding, which is a notable lifetime total, though the timing matters more than the raw count.
- Recent 3 years — In the past three years, inspection activity has been frequent (8 inspections, 2 complaint investigations) and has produced no Type A citations and just one administrative citation, suggesting the recent trajectory is stronger than the lifetime total alone implies.
- Complaints — Three complaint investigations have been filed over the license period, with one allegation substantiated and four unsubstantiated; the substantiated case falls within the recent three-year window, so it is a live enough matter to ask about directly.
- Operating tenure — Nearly 18 years of continuous licensure gives a long baseline to judge the pattern against, and the shift from a Type-A-heavy earlier period to a cleaner recent stretch is worth weighing in that context.
- 1.Can you walk us through what the Type A findings involved and roughly when in the facility's history they occurred?
- 2.What corrective actions were taken after the substantiated allegation in the recent period, and how was follow-through verified?
- 3.What changes were made to policies, staffing, or oversight that account for the cleaner record over the past three years?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #286803028
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 3
- Type A citations · most severe class
- 7
- Type B citations · administrative
- 1
- Substantiated allegations
- 1
Available reports · 21
Complaint investigation
Apr 20, 2026
Complaint investigation
Apr 20, 2026
Facility evaluation
Apr 15, 2026
Facility evaluation
Aug 7, 2025
Facility evaluation
Jul 15, 2025
1–5 of 21 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$6,900 / mo
- Studios
- $6,900 / mo
- 1-Bedroom
- $8,550 / mo
Memory CareStarting at$4,200 / mo
- Shared Rooms
- $4,200 / mo
- Private Rooms
- $6,000 / mo
Care & support
Daily Care Services
10 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Bathing & dressing assistance
- Physical therapy on-site
- Mobility assistance
- Wheelchair accessible
Specialized Care
4 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
20 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Fireplace / Common fireplace
- Beauty salon / Barber
- Piano / Music room
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
- Patio seating areas
- Raised garden beds
Dining Options
8 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.6Average RatingAveraged from 29 reviews published on other websites
AI review summary
Families consistently praise Aegis Living Napa's compassionate, attentive staff and home-like community, though some raise questions about staff training and food quality worth exploring on a tour.
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- Staff & care — Reviewers repeatedly describe staff as warm, attentive, and going above and beyond, including compassionate end-of-life care for residents facing serious illness.
- Communication — Families mention being called promptly whenever anything out of the ordinary occurred and getting same-day answers to questions.
- Atmosphere & grounds — The community is frequently described as home-like and small enough that residents and families feel like part of a genuine family.
- Daily life & dignity — Staff are credited with treating residents with respect and patience, including accommodating special circumstances like a resident's deafness during visits.
- Staff & care — A minority of feedback suggests some staff may lack sufficient training or caregiving experience, which is worth asking about directly.
- Dining — Some reviewers expressed dissatisfaction with food quality, so families should sample meals and review the menu during a visit.
- Financial transparency — A few reviews suggest management may prioritize financial goals over care decisions, so it's worth clarifying how care level costs are determined and communicated.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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