White's Love & Care Residential Elderly Home II

White's Love & Care Residential Elderly Home II has accumulated significant compliance concerns over its 17-year operating history, with 15 Type A citations (serious violations affecting resident safety or care) and 22 Type B citations (administrative or non-serious findings). The facility has faced 6 substantiated allegations out of 7 total complaint investigations, meaning roughly 86% of investigated allegations were found to have merit. Notably, all 6 substantiated allegations occurred within the past three years, along with 5 additional Type A citations from recent complaint investigations, indicating ongoing serious compliance issues rather than improvement. The pattern of 7 complaint investigations compared to only 5 routine inspections suggests heightened regulatory attention due to concerns. Families should ask the facility which specific categories of allegations were substantiated, what corrective actions were taken and verified, and how they plan to address the recent pattern of serious violations in areas such as resident care plans and staff training.