Murrieta, California
New Hope Residential Elder Care
Assisted Living · Residential Care · Memory Care
39520 Bonaire Way, Murrieta, CA 92563
New Hope Residential Elder Care in Murrieta, CA is an intimate five-bed home offering assisted living, residential care, and memory care services.
- Licensed capacity
- 5 residents
Maximum licensed size, not current occupancy.
- Licensed since
- February 2010
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
New Hope Residential Elder Care shows 2 Type A findings across more than 16 years of operation, but none in the past three years of inspections.
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- Track record — Over 16.5 years of licensure, the home has accumulated 2 Type A findings (the most severe citation class, involving resident safety or care) and 5 Type B findings (administrative issues like paperwork or posting requirements), a modest total for a long operating history.
- Recent 3 years — The three most recent inspections, spanning 2022 through 2026, produced zero Type A or Type B citations, indicating a stronger and more consistent compliance trajectory in recent years.
- Operating tenure — More than 16 years of continuous licensure gives real weight to this recent clean stretch, since it reflects sustained performance across several inspection cycles rather than a short or unproven track record.
- Complaints — No complaint investigations have been filed against this home at any point in its licensed history, and with zero substantiated, unsubstantiated, or unfounded allegations on record, there is no complaint pattern to weigh.
Source: California Department of Social Services (CDSS)
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- License number
- License #336424391
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 2
- Type B citations · administrative
- 5
- Substantiated allegations
- 0
Available reports · 4
Facility evaluation
Feb 11, 2026
Facility evaluation
Feb 5, 2025
Facility evaluation
Feb 26, 2024
Facility evaluation
Apr 18, 2022
1–4 of 4 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,200 / mo
- Shared Rooms
- $4,200 / mo
- Private Rooms
- $5,500 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Diabetes / insulin management
- Incontinence care
Specialized Care
1 service
- Dementia care
Daily life & programs
Spaces & services
Amenities
7 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Activity room
- Beauty salon / Barber
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
2 features- Accommodates special diets
- All-day / Flexible meal times
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
3.0Average RatingAveraged from 4 reviews published on other websites
AI review summary
Families describe attentive, personal caregiving in a small, homelike setting at a lower cost than the area average, but should clarify care and medication policies before move-in.
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- Staff & care — Reviewers repeatedly describe staff and caregivers as attentive, helpful, and genuinely invested in residents' wellbeing.
- Cleanliness & maintenance — Multiple reviewers specifically praised the community as clean and quiet.
- Atmosphere & grounds — The small, home-like setting run by an owner-operator family creates a warm, personal environment that impressed prospective families during tours.
- Value & pricing — Reviewers note it is one of the more affordable options they toured, consistent with pricing that starts below the Murrieta area average.
- Communication — One family was uncomfortable with a request to medicate a resident before move-in, so ask staff to clearly explain their intake and medication policies upfront.
- Staff & care — With a small caregiving team drawn largely from the owner's family, families should confirm staffing levels and backup coverage for busier periods or emergencies.
- Financial transparency — Confirm exactly how costs change with higher levels of care, since pricing details beyond the base rate were not addressed in the reviews.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by New Hope Residential Elder Care. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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