First Choice Senior Living

First Choice Senior Living has a concerning compliance record over its 7.4 years of operation, with 8 Type A citations (serious violations affecting resident safety or care) and 3 substantiated allegations out of 4 complaint investigations. The facility has faced nearly as many complaint investigations as routine inspections, suggesting recurring issues that have prompted state oversight beyond regular monitoring cycles. With roughly 75% of investigated allegations substantiated, the state has found merit in most concerns brought forward about this 6-bed community. While the recent three-year period shows some improvement with no Type A citations from complaint visits, there was still 1 substantiated allegation as recently as 2023, indicating ongoing challenges with regulatory compliance. Families should ask the facility specifically which categories of allegations were substantiated and what corrective actions were taken and verified by the state. The pattern of serious violations in a small residential care setting warrants careful scrutiny of how the facility manages resident care plans and staff training protocols.