Diamond Cottage

Diamond Cottage's compliance record over its nearly four years of operation shows a pattern of regulatory concerns that families should address directly with the community. The facility has received 2 serious Type A violations affecting resident safety or care and 4 Type B citations for administrative or procedural issues across 3 routine inspections. State investigators have also substantiated 2 allegations from complaint investigations, with roughly half of all investigated complaints being validated. While the facility has not had any serious Type A violations from recent complaint visits, one allegation was substantiated as recently as late 2024. Given this track record, families should ask the community specifically which categories of allegations were substantiated, what corrective actions were implemented and verified by the state, and how the facility has strengthened its oversight of resident care plans and safety protocols. The higher volume of complaint investigations relative to routine inspections suggests ongoing resident or family concerns that warrant close attention during your evaluation process.