Murrieta, California
Brookdale Murrieta
Assisted Living
24350 Jackson Avenue, Murrieta, CA 92562
Brookdale Murrieta is an assisted living community in Murrieta, California, offering personalized care plans that include help with bathing, dressing, and medication management.
- Licensed capacity
- 82 residents
Maximum licensed size, not current occupancy.
- Licensed since
- June 2007
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Across more than 19 years of operation, Brookdale Murrieta has never received a Type A citation, the state's most severe class of finding tied to resident safety or care, and only 3 administrative (Type B) citations appear on record.
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- Track record — With zero Type A findings and just 3 Type B administrative citations over more than 19 years, the lifetime record shows no pattern of serious safety or care concerns; inspections in this window cover areas like medication management and staff training, where no citations were issued.
- Recent 3 years — The past three years show one inspection and four complaint investigations, none of which resulted in any citations or substantiated allegations, suggesting the clean record has held steady rather than reflecting an early lull.
- Complaints — Complaint investigations (9 lifetime) outnumber routine inspections (4), which is common for a facility this size (82 beds), and only 3 of 23 total investigated allegations were substantiated, a substantiation rate of roughly 13%.
- Operating tenure — More than 19 years of continuous licensure gives this record considerable weight — a long enough history that the absence of Type A findings is a meaningful signal rather than a small sample.
Source: California Department of Social Services (CDSS)
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- License number
- License #336413087
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 9
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 3
- Substantiated allegations
- 3
Available reports · 11
Complaint investigation
Mar 3, 2026
Complaint investigation
Nov 4, 2025
Complaint investigation
Nov 3, 2025
Facility evaluation
Jun 25, 2024
Complaint investigation
Dec 1, 2023
1–5 of 11 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Starting at $3,995 / month
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
4 services
- Incontinence care
- Medication management
- Non-ambulatory care
- Diabetes / insulin management
Daily life & programs
Spaces & services
Amenities
20 features
- Private bathroom
- Wi-Fi / Internet
- Kitchenette
- Cable TV
- Air conditioning
- Furnished units
- Fitness center / Gym
- Spa services
- Emergency call system
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Fireplace / Common fireplace
- Beauty salon / Barber
- Piano / Music room
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
- Patio seating areas
- Raised garden beds
Dining Options
8 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Professional chef
- Restaurant-style dining
- Vegetarian/Vegan Options
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Postal / Mail services
Reviews
Online reputation
4.1Average RatingAveraged from 92 reviews published on other websites
AI review summary
Families consistently praise the caring, friendly staff and clean, well-maintained community, but should carefully verify billing practices, staffing levels, and medication management before committing.
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- Staff & care — Reviewers repeatedly describe staff as friendly, attentive, and going above and beyond, from sales counselors to caregivers and nursing staff.
- Atmosphere & grounds — The community is frequently described as clean, well-maintained, nicely decorated, and recently renovated with a welcoming feel.
- Dining — Many families report good food quality with variety, room service options, and staff willing to accommodate personal preferences and recipes.
- Activities — Residents have access to a robust activity calendar including bingo, arts and crafts, exercise classes, off-site shopping trips, and social events like luaus and holiday celebrations.
- Communication — Several reviewers highlight responsive staff who keep families informed and quickly address requests, particularly during move-in and tours.
- Financial transparency — Multiple reviews describe unexpected or confusing extra charges for services like laundry, transportation, and care reassessments, so families should get all fees and potential increases in writing upfront.
- Staff & care — A number of reviews raise concerns about staffing shortages, delayed response times, inconsistent bathing schedules, and medication management errors, especially for residents with higher care needs.
- Communication — Some families describe difficulty getting consistent answers from staff about care plans and billing, suggesting it's worth asking how the community handles interdepartmental communication and accountability.
- Value & pricing — A few reviewers felt pricing was high relative to services received, particularly when care levels or amenity access changed, so ask how costs are reassessed as needs evolve.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Brookdale Murrieta. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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