Mountain View, California

Casa Pastel Care Home

Assisted Living · Memory Care · Residential Care

13348 Pastel Lane, Mountain View, CA 94040

Casa Pastel Care Home in Mountain View provides assisted living, memory care, and residential care in an intimate setting with six beds.

Licensed capacity
6 residents

Maximum licensed size, not current occupancy.

Licensed since
December 2005

License history may include previous operators.

State inspections

Review licensing, findings, and available inspection reports. A record is one part of understanding a community.

License #435294170Last checked June 2026

No recent serious complaint findings

Complaint investigations · 3 years before our last check

Type A citations
0
Complaints with substantiated allegations
0

AI summary

Casa Pastel Care Home has 4 Type A findings — the state's most severe citation class, covering resident safety and care — recorded over more than 20 years of operation, with none in the past three years of inspections.

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  • Track record — Over more than two decades of licensure, this small 6-bed home has accumulated 4 Type A findings and 6 Type B administrative findings (paperwork, posting, or minor procedure gaps), but no complaint investigations have ever been filed against it.
  • Recent 3 years — The two most recent inspections, in 2024 and 2025, produced zero Type A and zero Type B citations, suggesting the record has strengthened compared to earlier years.
  • Operating tenure — More than 20 years of continuous licensure gives real weight to the recent clean stretch, since it reflects sustained performance rather than a short or unproven history.
  • Severity — With no complaint investigations and no substantiated allegations at any point, the home's history is limited to inspection-based findings rather than allegations raised by residents or families.

Source: California Department of Social Services (CDSS)

View inspection history
License number
License #435294170
License status
Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits
4
Complaint investigation visits
0
Type A citations · most severe class
4
Type B citations · administrative
6
Substantiated allegations
0

Available reports · 4

  • Facility evaluation

    Dec 16, 2025

    PDF
  • Facility evaluation

    Nov 26, 2024

    PDF
  • Facility evaluation

    Dec 1, 2022

    PDF
  • Facility evaluation

    Dec 7, 2021

    PDF

1–4 of 4 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Assisted LivingStarting at$3,900 / mo
Private Rooms
$3,900 / mo

Care & support

Daily Care Services

9 services
  • Medication management
  • 24-hour supervision
  • Activities of daily living (ADL) assistance
  • Bathing & dressing assistance
  • Mobility assistance
  • Non-ambulatory care
  • Wheelchair accessible
  • Diabetes / insulin management
  • Incontinence care

Specialized Care

3 services
  • Hospice agency partnership
  • Respite / Short-term care
  • Dementia care

Memory Care

1 service
  • Dementia-certified staff

Daily life & programs

Spaces & services

Amenities

7 features
  • Furnished units
  • Emergency call system
  • Housekeeping Included
  • Laundry service / Dry cleaning
  • Pet Friendly
  • Activity room
  • Private bathroom

Outdoor Spaces

3 features
  • Walking paths
  • Garden / Courtyard
  • Outdoor common space

Dining Options

4 features
  • Kosher meals available
  • All-day / Flexible meal times
  • Accommodates special diets
  • Vegetarian/Vegan Options

Transportation

2 features
  • Scheduled transportation
  • Personal Vehicle Parking

Community Services

1 feature
  • Move-in coordination

Reviews

Online reputation

4.0

Averaged from 1 review published on other websites

AI review summary

Reviews reflect a good first impression but come from a family who never actually moved in, so most day-to-day details remain unverified.

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What reviewers praise
  • Atmosphere & grounds — The reviewer described Casa Pastel as a very nice place based on their initial visit.
Worth asking about
  • Availability — The reviewer found no rooms available at the time, so families should confirm current openings and wait times.
  • Staff & care — Since the reviewer never moved a family member in, it's worth asking current residents' families about day-to-day caregiving quality.
  • Dining — There is no information on meals or dining experience, so this should be confirmed directly on a tour.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

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Languages spoken

Languages spoken

EnglishMandarin

Around the neighborhood

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Senior Places is not affiliated with, endorsed by, or operated by Casa Pastel Care Home. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.

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