Mountain View, California
Casa Alice Care Home
Assisted Living · Memory Care · Residential Care
809 Alice Avenue, Mountain View, CA 94040
Casa Alice Care Home in Mountain View provides assisted living, memory care, and residential care in an intimate six-bed setting.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- June 2014
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Casa Alice Care Home has operated for over 12 years with zero Type A or Type B citations across four inspections and four complaint investigations, none of the eight investigated allegations were substantiated.
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- Track record — Across more than 12 years of licensed operation, inspections have not resulted in any citations, and none of the complaint allegations investigated were substantiated.
- Recent 3 years — The past three years show the same clean pattern, four inspections and three complaint investigations with no citations and no substantiated allegations, so there is no gap between the lifetime record and recent activity.
- Complaints — Eight allegations have been investigated over the community's history, six unsubstantiated and two unfounded, meaning none were confirmed as accurate upon review.
- Operating tenure — More than a decade of consistent operation with a small, six-bed capacity gives this record real weight, and the inspection history covers routine checks of resident care, medication management, and physical conditions with nothing flagged.
Source: California Department of Social Services (CDSS)
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- License number
- License #435202415
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 4
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 9
Complaint investigation
Oct 3, 2025
Facility evaluation
Oct 3, 2025
Facility evaluation
May 19, 2025
Complaint investigation
Feb 19, 2025
Complaint investigation
Jun 14, 2024
1–5 of 9 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,900 / mo
- Private Rooms
- $3,900 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
- Diabetes / insulin management
Specialized Care
3 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
6 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Activity room
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
5.0Average RatingAveraged from 2 reviews published on other websites
AI review summary
Reviews are sharply divided: some families praise the clean, sunny rooms and friendly staff, while another describes minimal activities, poor food, and communication struggles.
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- Atmosphere & grounds — One reviewer described bright, sunny rooms and a clean interior decorated with nice pictures.
- Staff & care — Staff were described by one family as very nice and friendly, contributing to a positive overall experience.
- Activities — One reviewer reported a lack of structured activities, with residents largely left alone in their rooms or in front of a television that didn't always work.
- Dining — A family member described meals as often barely edible, which is worth checking against current menus and food quality on a tour.
- Communication — One reviewer noted difficulty understanding staff speech, which affected a relative with hearing difficulties, so families should ask how staff communicate with residents who have hearing or comprehension challenges.
- Cleanliness & maintenance — While one reviewer found the home very clean, another felt fixtures like lighting and bathrooms were not well maintained, so it's worth asking about upkeep schedules.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Casa Alice Care Home. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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