Morgan Hill, California
Valley Pines Assisted Living
Assisted Living
545 East Main Avenue, Morgan Hill, CA 95037
Valley Pines Assisted Living is a family-owned assisted living community in Morgan Hill, California, offering non-medical personal care including medication administration, bathing, and dressing assistance with 24-hour staffing.
- Licensed capacity
- 49 residents
Maximum licensed size, not current occupancy.
- Licensed since
- December 1993
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 2
AI summary
Valley Pines has no Type A findings (the most severe citation class) across more than 32 years of operation, but 7 administrative Type B findings and 2 substantiated allegations, both from the past three years, are worth asking about.
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- Track record — Over 32.6 years of operation, Valley Pines has accumulated zero Type A citations and 7 Type B administrative findings, which are paperwork, posting, or minor procedural gaps rather than safety or care failures.
- Recent 3 years — Both substantiated allegations and 2 of the 7 Type B findings fall within the past three years, meaning the record's activity is concentrated recently rather than spread evenly across three decades.
- Complaints — Complaint investigations (11 lifetime, 5 in the past three years) outnumber routine inspections, and about 9% of all investigated allegations were substantiated, so most complaints did not result in a confirmed finding.
- Operating tenure — More than 32 years of continuous licensure gives this record substantial weight, and the complete absence of Type A findings over that span is a meaningful signal even amid the recent Type B and substantiated items.
- 1.What were the 2 substantiated allegations from the past three years, and what corrective actions were taken and verified?
- 2.Can you walk through the 2 recent Type B citations and what changed afterward in policy or staff training?
- 3.Since complaint investigations outnumber inspections here, what categories of complaints tend to come up and how are they typically resolved?
Source: California Department of Social Services (CDSS)
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- License number
- License #430702352
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 11
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 7
- Substantiated allegations
- 2
Available reports · 11
Facility evaluation
Dec 10, 2025
Complaint investigation
Jun 20, 2025
Complaint investigation
Apr 11, 2025
Complaint investigation
Mar 21, 2025
Complaint investigation
Jan 10, 2025
1–5 of 11 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,500 / mo
- Private Rooms
- $4,500 / mo
Care & support
Daily Care Services
9 services
- Activities of daily living (ADL) assistance
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Non-ambulatory care
- Mobility assistance
- Wheelchair accessible
- Incontinence care
- Diabetes / insulin management
Specialized Care
1 service
- Dementia care
Daily life & programs
Spaces & services
Amenities
15 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Private bathroom
- Cable TV
- Air conditioning
- Wi-Fi / Internet
- Activity room
- Fireplace / Common fireplace
- Art studio / Craft room
- Piano / Music room
- Pet Friendly
- Library / Reading room
- Movie theater / Media room
Outdoor Spaces
3 features- Garden / Courtyard
- Walking paths
- Outdoor common space
Dining Options
5 features
- All-day / Flexible meal times
- Accommodates special diets
- Professional chef
- Restaurant-style dining
- Vegetarian/Vegan Options
Transportation
2 features- Personal Vehicle Parking
- Scheduled transportation
Family & Visitors
1 feature- Guest meals available
Community Services
2 features- Move-in coordination
- Grocery shopping & errands
Reviews
Online reputation
4.8Average RatingAveraged from 12 reviews published on other websites
AI review summary
Families and residents consistently praise Valley Pines for its warm, family-like care and immaculate grounds, though it's worth confirming current pricing structure and staffing levels during a tour.
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- Staff & care — Reviewers repeatedly describe staff as loving, attentive, and treating residents with dignity and genuine family-like care.
- Atmosphere & grounds — The community is frequently described as immaculate, homey, and beautifully decorated with inviting patios and outdoor spaces.
- Dining — Residents and families consistently mention that the food is great and the dining room has a pleasant ambient setting with a piano.
- Value & pricing — One reviewer highlighted an all-inclusive flat fee with no separate community fee, making costs easier to understand upfront.
- Cleanliness & maintenance — Multiple reviewers call the facility exceptionally clean, well-lit, and immaculate both inside and out.
- Financial transparency — Only one review addresses the fee structure in detail, so families should confirm current pricing and whether costs increase as care needs grow.
- Staff & care — Reviews don't mention staffing ratios or coverage during nights and weekends, which is worth verifying on a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Valley Pines Assisted Living. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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