Moreno Valley, California
Empathy
Assisted Living · Residential Care
17312 Riva Ridge, Moreno Valley, CA 92555
Empathy in Moreno Valley is a residential care community offering assisted living and memory care services for up to six residents.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- July 2018
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Empathy has one Type A finding across 8.1 years of operation, and the past three years of inspections and its one complaint investigation show no repeat of that severity.
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- Track record — Over 8.1 years as a licensed 6-bed home, Empathy has accumulated one Type A citation (the most severe class, tied to resident safety or care) and six Type B citations (administrative issues like paperwork or posting requirements).
- Recent 3 years — The two most recent inspections and the one complaint investigation, all within the past three years, produced zero Type A or Type B findings, pointing to a stronger recent trajectory than the lifetime total alone suggests.
- Complaints — Only one complaint investigation has occurred in 8.1 years, and the single allegation was unsubstantiated, meaning it was investigated and not confirmed.
- Operating tenure — Licensed since mid-2018, Empathy has now completed multiple inspection cycles, giving reasonable confidence that the clean recent stretch reflects a genuine pattern rather than limited data.
Source: California Department of Social Services (CDSS)
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- License number
- License #331880508
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 1
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 6
- Substantiated allegations
- 0
Available reports · 6
Complaint investigation
May 4, 2026
Facility evaluation
Jul 7, 2025
Facility evaluation
Jul 29, 2024
Facility evaluation
Jul 28, 2023
Facility evaluation
Jul 22, 2022
1–5 of 6 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Starting at $3,810 / month
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Garden / Courtyard
- Walking paths
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Community Services
1 feature- Move-in coordination
Reviews
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Empathy. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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