Senior Places

Monterey, California

Merrill Gardens at Monterey

Assisted Living · Memory Care · Independent Living

200 Iris Canyon Road, Monterey, CA 93940

Merrill Gardens at Monterey offers independent living, assisted living, and memory care at one address in Monterey, California.

Licensed capacity
150 residents

Maximum licensed size, not current occupancy.

Licensed since
May 2017

License history may include previous operators.

State inspections

Review licensing, findings, and available inspection reports. A record is one part of understanding a community.

License #275202591Last checked August 2026

Findings in the state record

Complaint investigations · 3 years before our last check

Type A citations
0
Complaints with substantiated allegations
1

AI summary

Merrill Gardens at Monterey has 2 Type A findings and 6 Type B findings across 9.3 years of operation, with both substantiated allegations occurring within the past three years.

Read Full Summary
  • Track record — Over more than nine years of licensure, the community has accumulated 2 Type A citations (the most severe class, tied to resident safety or care) and 6 Type B citations (administrative issues like paperwork or posting requirements).
  • Recent 3 years — The last three years show no new Type A findings and only 1 Type B citation, suggesting the more serious findings did not originate in this recent window.
  • Complaints — Six complaint investigations occurred in the past three years despite zero being logged for the full lifetime total, and 2 allegations were substantiated in that recent period, meaning both of the community's lifetime substantiated allegations date to the last three years.
  • Operating tenure — With 9.3 years of licensed operation and four dated inspections on record, there is a reasonably established track record to weigh alongside the recent complaint activity.
Ask the community
  1. 1.Which categories of allegations were substantiated in the recent complaint investigations, and what corrective actions were taken and verified?
  2. 2.Can you walk through what led to the two Type A citations and confirm whether related practices have since been reviewed or changed?
  3. 3.How does the community handle and document complaint investigations now compared to earlier in its licensed history?

Source: California Department of Social Services (CDSS)

View inspection history
License number
License #275202591
License status
Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits
4
Complaint investigation visits
0
Type A citations · most severe class
2
Type B citations · administrative
6
Substantiated allegations
0

Available reports · 18

  • Facility evaluation

    Jul 6, 2026

    PDF

  • Facility evaluation

    May 18, 2026

    PDF

  • Facility evaluation

    Feb 11, 2026

    PDF

  • Facility evaluation

    May 21, 2025

    PDF

  • Complaint investigation

    Dec 14, 2024

    PDF

1–5 of 18 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Assisted LivingStarting at$4,395 / mo
1-Bedroom
$4,395 / mo
Studios
$4,670 / mo

Care & support

Daily Care Services

9 services
  • Medication management
  • 24-hour supervision
  • Activities of daily living (ADL) assistance
  • Diabetes / insulin management
  • Incontinence care
  • Non-ambulatory care
  • Bathing & dressing assistance
  • Wheelchair accessible
  • Mobility assistance

Specialized Care

2 services
  • Dementia care
  • Hospice agency partnership

Memory Care

2 services
  • Dementia-certified staff
  • Specialized memory care activities

Daily life & programs

Spaces & services

Amenities

23 features
  • Furnished units
  • Emergency call system
  • Pet Friendly
  • Private bathroom
  • Cable TV
  • Kitchenette
  • Air conditioning
  • Wi-Fi / Internet
  • Beauty salon / Barber
  • Swimming pool / Hot tub
  • On-site market / Store
  • Game room / Billiards
  • Fireplace / Common fireplace
  • Movie theater / Media room
  • Piano / Music room
  • Activity room
  • Art studio / Craft room
  • Library / Reading room
  • Fitness center / Gym
  • Spa services
  • Housekeeping Included
  • Laundry service / Dry cleaning
  • Café / Bistro

Outdoor Spaces

5 features
  • Walking paths
  • Garden / Courtyard
  • Outdoor common space
  • BBQ / Grill area
  • Patio seating areas

Dining Options

8 features
  • Accommodates special diets
  • Vegetarian/Vegan Options
  • Restaurant-style dining
  • Professional chef
  • All-day / Flexible meal times
  • Room service
  • Altered-texture food options
  • Private Dining Room

Transportation

2 features
  • Scheduled transportation
  • Personal Vehicle Parking

Family & Visitors

2 features
  • Family support services
  • Guest meals available

Community Services

4 features
  • Move-in coordination
  • Concierge services
  • Grocery shopping & errands
  • Maintenance services

Reviews

Online reputation

4.5

Averaged from 33 reviews published on other websites

AI review summary

Most families praise attentive staff, strong dining, and a lively activities program, but a handful of serious memory care complaints about staffing and responsiveness warrant direct questions on tour.

Read Full Summary
What reviewers praise
  • Staff & care — Reviewers repeatedly describe staff across departments as attentive, kind, patient, and responsive, especially during move-in transitions and falls or care changes.
  • Dining — Many residents and families call the food excellent or above average, highlighting fresh ingredients, a varied menu, and restaurant-style service, though a few call it just average.
  • Activities — Families frequently mention a robust activity calendar including exercise classes, outings, live entertainment, and social events that residents genuinely enjoy.
  • Cleanliness & maintenance — The facility is consistently described as clean, comfortable, and well maintained.
  • Communication — Several reviewers note managers and directors who communicate proactively and coordinate care details with families.
Worth asking about
  • Staff & care — A few reviews describe understaffing, high turnover, and in memory care specifically, missed showers, laundry, and medication administration, so ask about staffing ratios and consistency of care delivery.
  • Daily life & dignity — One review describes disengaged memory care staff and a director accused of handling a resident conflict unprofessionally in public, worth asking about directly.
  • Financial transparency — A reviewer described being told to purchase blinds without clear sizing support, so confirm what move-in costs and room basics are included versus extra.
  • Value & pricing — Several reviewers found the community expensive relative to services received, so clarify how pricing scales with higher levels of care.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

Be the first to share your experience and help other families.

Languages spoken

Languages spoken

English

Around the neighborhood

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