Monterey, California
Ivy Park At Monterey
Independent Living · Assisted Living · Memory Care
1110 Cass Street, Monterey, CA 93940
Ivy Park at Monterey is a senior living community in Monterey, California offering assisted living and memory care.
- Licensed capacity
- 112 residents
Maximum licensed size, not current occupancy.
- Licensed since
- May 2024
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 2
AI summary
Ivy Park At Monterey has no Type A findings on record, but 3 administrative (Type B) citations and 2 substantiated allegations have surfaced since licensing began in mid-2024.
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- Track record — Across roughly 2.3 years of operation, the community has drawn only administrative-level (Type B) citations, with no findings tied to resident safety or care (Type A).
- Recent 3 years — Both substantiated allegations and all 3 Type B citations fall within the recent window, so the record reflects current practice rather than a resolved older issue.
- Complaints — Fourteen complaint investigations have been logged against just 2 routine inspections, a notably high ratio of complaint activity for a community this size, though only 2 of 24 investigated allegations were substantiated (about 8%).
- Operating tenure — With only two inspection cycles since licensing in 2024, the record is still thin, so both the clean Type A history and the Type B findings should be weighed with that limited history in mind.
- 1.What specifically did the 3 Type B (administrative) citations involve, and have they been corrected and verified by the state?
- 2.What were the 2 substantiated allegations about, and what corrective action was taken?
- 3.Given 14 complaint investigations in under three years, what categories of concerns are families most commonly raising?
Source: California Department of Social Services (CDSS)
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- License number
- License #277209411
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 2
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 3
- Substantiated allegations
- 0
Available reports · 21
Complaint investigation
May 27, 2026
Facility evaluation
May 12, 2026
Complaint investigation
Feb 24, 2026
Complaint investigation
Feb 5, 2026
Complaint investigation
Feb 5, 2026
1–5 of 21 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
3 services
- Medication management
- Non-ambulatory care
- Incontinence care
Specialized Care
1 service
- Dementia care
Memory Care
1 service
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
12 features
- Café / Bistro
- Pet Friendly
- Fireplace / Common fireplace
- Beauty salon / Barber
- Activity room
- Library / Reading room
- Art studio / Craft room
- Housekeeping Included
- Laundry service / Dry cleaning
- Spa services
- Emergency call system
- Cable TV
Outdoor Spaces
3 features- Patio seating areas
- Outdoor common space
- Raised garden beds
Dining Options
7 features
- Altered-texture food options
- Accommodates special diets
- Professional chef
- Room service
- All-day / Flexible meal times
- Restaurant-style dining
- Private Dining Room
Transportation
2 features- Personal Vehicle Parking
- Scheduled transportation
Family & Visitors
1 feature- Guest meals available
Reviews
Online reputation
4.0Average RatingAveraged from 48 reviews published on other websites
AI review summary
Most families praise warm, attentive staff and a beautiful, clean setting, but a serious memory-care staffing lapse and scattered communication complaints mean families should verify care consistency, especially in memory care.
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- Staff & care — Reviewers repeatedly describe staff as warm, kind, patient, and attentive, with several naming specific caregivers who treated residents like family.
- Atmosphere & grounds — The community is frequently described as bright, cheerful, homey, and beautifully appointed with a desirable Monterey location.
- Dining — Many reviews call the food very good to excellent, comparing the dining room favorably to nice restaurants, though a few found it average.
- Activities — Families note a robust activities calendar including excursions, exercise classes, music, and outings that residents genuinely enjoy.
- Communication — Several families highlight proactive updates from staff, including being kept informed during emergencies and while traveling.
- Staff & care — A serious incident involving missed medications in memory care leading to hospitalization, plus another account of a resident going unbathed and ungroomed, suggest families should ask specifically about memory care staffing levels and training.
- Cleanliness & maintenance — At least one reviewer described understaffing leading to rooms not being cleaned regularly, so it's worth asking how housekeeping and staffing ratios are maintained.
- Communication — A few older reviews mention unreturned calls, frequent director turnover, and inconsistent responsiveness, so families should confirm current management stability and point-of-contact practices.
- Value & pricing — Some reviewers mention costs rising significantly or feeling like add-on fees were unclear, so it's worth clarifying how pricing changes as care needs increase.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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