Monterey, California
Carmelo Park
Assisted Living · Memory Care
966 Carmelo Street, Monterey, CA 93940
Carmelo Park is a small, family-owned assisted living and memory care home in Monterey, staffed 24 hours a day by long-tenured caregivers.
- Licensed capacity
- 40 residents
Maximum licensed size, not current occupancy.
- Licensed since
- May 2015
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 1
AI summary
Carmelo Park has 4 Type A findings across 11.2 years of operation, with 2 of those occurring within the past three years alongside 2 substantiated allegations.
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- Track record — Over more than 11 years of operation, the community has accumulated 4 Type A findings (the state's most severe citation class, tied to resident safety or care) and 1 Type B administrative finding, showing a pattern worth understanding rather than an isolated incident.
- Recent 3 years — Two of the four Type A findings occurred within the past three years, both tied to complaint investigations, so this is a live pattern rather than something resolved long ago.
- Complaints — All three complaint investigations in the record fall within the recent period, and two of the three allegations investigated were substantiated, a roughly 50% substantiation rate across the lifetime record.
- Operating tenure — Eleven-plus years of licensed operation gives a reasonably long track record to evaluate, which makes the recent clustering of findings more meaningful than it would be for a newer community.
- 1.Can you walk through what led to the two Type A citations issued in the past three years and what specific corrective actions were taken?
- 2.Which categories of the substantiated allegations were confirmed, and how has the community verified the corrective actions since?
- 3.Have staffing, training, or care-plan procedures changed as a result of the recent complaint investigations?
Source: California Department of Social Services (CDSS)
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- License number
- License #275202480
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 3
- Type A citations · most severe class
- 4
- Type B citations · administrative
- 1
- Substantiated allegations
- 2
Available reports · 7
Facility evaluation
Apr 23, 2026
Complaint investigation
Feb 11, 2026
Complaint investigation
Jan 16, 2026
Complaint investigation
Oct 30, 2025
Facility evaluation
May 9, 2025
1–5 of 7 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,500 / mo
- Shared Rooms
- $3,500 / mo
- Private Rooms
- $5,500 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
- Diabetes / insulin management
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
10 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Art studio / Craft room
- Beauty salon / Barber
- Pet Friendly
- Activity room
- Private bathroom
- Library / Reading room
Outdoor Spaces
4 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- Patio seating areas
Dining Options
3 features- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
4.7Average RatingAveraged from 15 reviews published on other websites
AI review summary
Most families praise Carmelo Park's family-run, attentive care and transparent pricing, though one older review flags understaffing and cost concerns worth asking about.
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- Staff & care — Reviewers consistently describe the staff as warm, attentive, and treating residents like family rather than following corporate scripts.
- Financial transparency — Families appreciate that Carmelo Park clearly outlines pricing and anticipated increases upfront, in contrast to unexpected hikes experienced elsewhere.
- Atmosphere & grounds — The community is often described as homelike, small, and welcoming, with a recently renovated interior that families find charming.
- Communication — Many reviewers highlight direct, personal communication with owners and staff, feeling informed rather than managed through corporate protocols.
- Activities — Families mention regular activities, celebrations, and parties that involve residents and their loved ones.
- Staff & care — One older review described insufficient staffing and an absent owner, so families should confirm current staffing ratios and on-site leadership presence during a tour.
- Value & pricing — An older account raised concerns about high costs relative to limited options in the area, so it's worth clarifying current pricing structure and how it compares to nearby communities.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Carmelo Park. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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