Modesto, California
El Rio Memory Care Community
Memory Care
2828 Healthcare Way, Modesto, CA 95356
El Rio Memory Care Community in Modesto, CA provides specialized memory care in a community with 72 licensed beds.
- Licensed capacity
- 72 residents
Maximum licensed size, not current occupancy.
- Licensed since
- December 2017
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 15
- Complaints with substantiated allegations
- 12
AI summary
El Rio Memory Care Community has accumulated 20 Type A findings (the state's most severe citation class, involving resident safety or care) over 8.7 years of operation, with 15 of those occurring within just the past three years alongside a high volume of complaint activity.
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- Track record — Across 8.7 years of licensure the community has recorded 20 Type A and 14 Type B (administrative) citations, a substantial citation history for a memory care community of 72 beds.
- Recent 3 years — The record has not improved recently; 15 of the 20 lifetime Type A findings and all 14 Type B findings fall within the past three years, meaning the concerning pattern is current rather than historical.
- Complaints — Complaint investigations (33 lifetime, 15 in the past three years) have run close to or above the number of routine inspections, and about 36% of investigated allegations were substantiated, with 23 substantiated allegations overall.
- Operating tenure — Licensed since December 2017, the community has had ample time and inspection cycles (5 routine inspections plus numerous complaint visits) to establish a track record, and that track record currently shows sustained findings rather than an isolated event.
- 1.Can you walk through what the recent Type A citations involved and what specific corrective actions were put in place for each?
- 2.Which categories of allegations were substantiated, and how has the community verified that the underlying issues were resolved?
- 3.What changes in staffing, training, or oversight have been made in the last year to address the volume of complaint investigations?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #502700235
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 33
- Type A citations · most severe class
- 20
- Type B citations · administrative
- 14
- Substantiated allegations
- 23
Available reports · 45
Facility evaluation
Dec 2, 2025
Facility evaluation
Sep 11, 2025
Complaint investigation
Aug 21, 2025
Complaint investigation
Jul 24, 2025
Facility evaluation
Jun 17, 2025
1–5 of 45 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$7,200 / mo
- Shared Rooms
- $7,200 / mo
- Private Rooms
- $8,900 / mo
Memory CareStarting at$7,200 / mo
- Shared Rooms
- $7,200 / mo
- Private Rooms
- $8,900 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
3 services
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
19 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Spa services
- Beauty salon / Barber
- Fireplace / Common fireplace
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
5 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
Dining Options
5 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.6Average RatingAveraged from 80 reviews published on other websites
AI review summary
Most families praise deeply attentive, dignified memory care and a warm home-like feel, but a serious report of medication errors and injuries makes it essential to ask about safety protocols and family communication.
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- Staff & care — Reviewers repeatedly describe caregivers and nurses as compassionate, patient, and attentive, treating residents like family rather than a chart number.
- Atmosphere & grounds — Families consistently describe the community as warm and home-like rather than institutional, which helps residents settle in and even form friendships.
- Communication — Several reviewers note that administration maintains an open-door policy and is responsive when family members raise concerns.
- Daily life & dignity — Multiple reviews highlight that residents are cared for with dignity and that staff get to know each person individually.
- Staff & care — One detailed account describes medication errors, an altercation causing injuries, and difficulty getting information despite being an approved contact, so families should ask directly about safety incident protocols and oversight for residents with complex medical needs.
- Communication — Given the conflicting experiences, it's worth confirming how the community communicates with family members during and after any care or safety incidents.
- Value & pricing — With monthly costs cited around $7,300, families should verify what is included at this price point and how care level increases affect fees.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
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