Dutchollow Suites I

Over more than 14 years of operation, Dutchollow Suites I has accumulated a concerning compliance record with 14 Type A citations (serious violations affecting resident safety or care) and 16 Type B citations (administrative or non-serious findings) across 10 regulatory visits. The community has faced 6 substantiated allegations out of 8 total investigated, meaning roughly 75% of investigated complaints were upheld by state regulators. The recent three-year period shows ongoing issues, with all 6 substantiated allegations occurring during this timeframe along with 1 additional Type A citation and 4 Type B citations from complaint investigations. Despite being a small 4-bed facility where fewer findings might typically be expected due to scale, the pattern of substantiated complaints suggests persistent problems with resident care standards or facility operations. Families should ask the community which specific categories of allegations were substantiated, what corrective actions were taken and verified, and how the facility has addressed the underlying issues that led to both the serious citations and the high rate of substantiated complaints.