The Hills of Via Del Sol

The Hills of Via Del Sol's regulatory record shows significant compliance concerns during its limited operating history since licensing in August 2024. The community has received 11 Type A citations (serious violations affecting resident safety or care) and 4 Type B citations (administrative or non-serious findings) across just one routine inspection, an unusually high number for a small 6-bed facility. Additionally, the state has investigated 3 complaints against the community, with all investigated allegations being substantiated — meaning 100% of the concerns brought to regulators were found to have merit. The substantiated allegations and the volume of serious citations raise questions about the community's approach to resident care plans and life safety protocols that families should address directly with management. Given that this 6-bed home has generated more complaint investigations than routine inspections in less than two years of operation, prospective families should ask specifically what categories of allegations were substantiated, what corrective actions were taken and verified by the state, and how the community has addressed the underlying issues that led to the Type A violations.