Mission Viejo, California
Queen's Home I
Assisted Living · Residential Care · Memory Care
24422 Zandra Drive, Mission Viejo, CA 92691
Queen's Home I in Mission Viejo is a small residential community offering assisted living, residential care, and memory care for up to six residents.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- June 2017
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Queen's Home I has one Type A finding, the state's most severe citation class, across 9.1 years of operation, and none of its four inspections in the past three years turned up further Type A or Type B issues.
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- Track record — Over its full licensed history the home has accumulated one Type A citation and three Type B administrative citations, with the single complaint investigation filed in late 2021 ruled unfounded.
- Recent 3 years — The two most recent inspections, in 2024 and 2025, show no Type A or Type B citations, and no complaint investigations were filed, indicating a clean and improving recent trajectory.
- Operating tenure — With just over nine years of licensed operation and only six beds, the facility's small scale means fewer residents and interactions are in play, which naturally keeps citation counts low, but the multi-year clean stretch is still a meaningful signal.
- Severity — The lifetime Type A finding involved the state's most serious citation class, tied to resident safety or care, so it is worth understanding even though it predates the recent clean record.
Source: California Department of Social Services (CDSS)
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- License number
- License #306005309
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 1
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 3
- Substantiated allegations
- 0
Available reports · 5
Facility evaluation
Sep 23, 2025
Facility evaluation
Jun 18, 2024
Facility evaluation
May 2, 2022
Complaint investigation
Dec 16, 2021
Facility evaluation
Jul 6, 2021
1–5 of 5 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$2,820 / mo
- Shared Rooms
- $2,820 / mo
- Private Rooms
- $3,750 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
5.0Average RatingAveraged from 1 review published on other websites
AI review summary
Reviewers describe a warm, home-like community with an especially engaged owner and active daily programming, though families should confirm care and pricing details on a tour.
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- Staff & care — The owner is described as passionate and going above and beyond for residents, with staff frequently praised as wonderful and attentive.
- Atmosphere & grounds — Residents and families consistently mention the rooms are clean, comfortable, and give the community a genuine home-like feel.
- Activities — A common theme is a robust activity schedule, including bingo, mall outings, and daily exercise to keep residents engaged.
- Financial transparency — The review does not address pricing or how costs may change with higher levels of care, so families should confirm this directly with the community.
- Staff & care — Details on staffing levels, especially during evenings and weekends, are not covered and would be worth verifying on a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Queen's Home I. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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