Mission Viejo, California
Queen's Home 2
Assisted Living · Residential Care
26545 Avenue Deseo, Mission Viejo, CA 92691
Queen's Home II (Avenida) is a residential care home in Mission Viejo offering assisted living for seniors, including those with Alzheimer's, dementia, Parkinson's, or stroke who do not require round-the-clock skilled nursing.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- June 2017
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Queen's Home 2 has 1 Type A finding (the most severe citation class, involving resident safety or care) across just over 9 years of operation, with none in the past three years.
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- Track record — Over more than nine years as a small, 6-bed home, the record shows one Type A finding and four Type B findings, the latter being administrative issues like paperwork or posting gaps rather than care concerns.
- Recent 3 years — The two most recent inspections, in 2024 and 2025, came back clean, and the single complaint investigation on record dates back to early 2023, suggesting the community has strengthened its footing since then.
- Operating tenure — With over nine years of licensed operation, this record reflects a meaningful stretch of history rather than a short or thin sample.
Source: California Department of Social Services (CDSS)
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- License number
- License #306005310
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 1
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 4
- Substantiated allegations
- 1
Available reports · 6
Facility evaluation
Sep 24, 2025
Facility evaluation
Jun 18, 2024
Complaint investigation
Feb 10, 2023
Facility evaluation
May 2, 2022
Facility evaluation
Jul 7, 2021
1–5 of 6 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$2,820 / mo
- Shared Rooms
- $2,820 / mo
- Private Rooms
- $3,750 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
5.0Average RatingAveraged from 6 reviews published on other websites
AI review summary
Families consistently praise Queen's Home 2 for warm, long-term, family-like care in a genuine home setting, with staff attentiveness the standout strength.
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- Staff & care — Reviewers repeatedly highlight Kathy and her caregiving team as attentive, professional, and deeply caring, with some residents staying for years under the same familiar staff.
- Atmosphere & grounds — Families describe the home as feeling like an actual home rather than a clinical facility, which helps residents and visiting relatives feel comfortable.
- Daily life & dignity — Residents are treated like family members, with staff building close personal bonds and celebrating milestones such as birthdays and holidays.
- Cleanliness & maintenance — The home is described as clean, organized, and well run under professional management.
- Activities — Special occasions like holiday parties and birthday celebrations are consistently mentioned as thoughtful touches that residents and families appreciate.
- Financial transparency — Reviews don't discuss pricing or how costs may change if a resident's care needs increase, so families should confirm this directly during a tour.
- Staff & care — While staff are praised warmly, families should ask about staffing levels during nights, weekends, and emergencies since reviews focus mainly on general day-to-day experiences.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Queen's Home 2. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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