Mission Viejo, California
Precious Home Care II
Assisted Living · Residential Care
24531 Vanessa Drive, Mission Viejo, CA 92691
Precious Home Care II is a residential care home in Mission Viejo offering assisted living services in an intimate setting with six licensed beds.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- September 2011
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Precious Home Care II has no Type A findings across nearly 15 years of operation, with only a single administrative citation on record and none in the past three years.
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- Track record — Across almost 15 years of licensure, the only citation on record is one Type B administrative finding, with no Type A findings tied to resident safety or care ever recorded.
- Recent 3 years — The two most recent inspections, in 2024 and 2025, came back with no citations at all, reflecting a clean current trajectory.
- Operating tenure — With close to 15 years of continuous operation and four inspection cycles on record, this is a long-standing, well-established compliance history rather than a short or thin one.
- Severity — No complaint investigations or allegations of any kind have been filed against this small, 6-bed home, and the sole citation involved administrative matters like paperwork or posting rather than resident care or safety.
Source: California Department of Social Services (CDSS)
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- License number
- License #306004312
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 1
- Substantiated allegations
- 0
Available reports · 4
Facility evaluation
Sep 4, 2025
Facility evaluation
Nov 5, 2024
Facility evaluation
Sep 16, 2022
Facility evaluation
Sep 17, 2021
1–4 of 4 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,200 / mo
- Shared Rooms
- $4,200 / mo
- Private Rooms
- $5,300 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
- Diabetes / insulin management
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
5.0Average RatingAveraged from 1 review published on other websites
AI review summary
Experiences here vary sharply, from glowing praise for attentive, family-like caregivers to serious allegations of mistreatment and financial disputes, so careful vetting is essential.
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- Staff & care — Many families describe caregivers as warm, attentive, and treating residents like family, with one director praised for proactively helping arrange better hospice care.
- Cleanliness & maintenance — Multiple reviewers describe the home as spotless and well kept, with one noting it passed a thorough inspection with flying colors.
- Atmosphere & grounds — Several families characterize the environment as warm, homey, and charming rather than institutional.
- Dining — At least one reviewer highlighted freshly prepared daily meals as a strength, though this is contradicted by other accounts.
- Financial transparency — Reviews describe a sudden unannounced $200 monthly rate increase and, in one serious case, a promised $6,100 refund that was allegedly never paid, so families should get all fees and refund policies in writing.
- Daily life & dignity — One reviewer alleged mistreatment of a resident with stage 4 cancer, including confiscation of a cell phone, which families should directly ask administration and hospice partners about.
- Dining — Accounts of food quality conflict sharply, with some praising fresh meals and others describing frozen, processed food in insufficient portions, so a tour meal tasting is worth requesting.
- Staff & care — Some reviewers felt the community could not adequately meet advanced dementia care needs, so families should confirm specific care capabilities and staffing ratios for higher-need residents.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Precious Home Care II. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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