Mission Viejo, California
Ivy Park at Mission Viejo
Assisted Living · Memory Care · Independent Living
27783 Center Drive, Mission Viejo, CA 92692
Ivy Park at Mission Viejo, located at 27783 Center Drive, offers assisted living and memory care, with independent living referenced at the brand level.
- Licensed capacity
- 150 residents
Maximum licensed size, not current occupancy.
- Licensed since
- March 2018
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Ivy Park at Mission Viejo has 3 Type A findings across 8.4 years of operation, but none have occurred within the past three years, during which all 4 inspections and 6 complaint investigations came back clean.
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- Track record — Across more than eight years of licensed operation, the community accumulated 3 Type A findings — the state's most severe citation class, covering issues that affect resident safety or care — with no administrative (Type B) findings on record.
- Recent 3 years — The most recent three years show a clean slate: 4 inspections and 6 complaint investigations produced zero Type A or Type B citations and zero substantiated allegations, indicating a stronger recent trajectory than the lifetime total alone suggests.
- Complaints — Complaint investigations (10 lifetime) have outpaced routine inspections (4 lifetime), but only 1 of the 16 total allegations was substantiated, with the rest closed as unsubstantiated or unfounded.
- Operating tenure — With over eight years of continuous licensure and recent inspections covering life safety and resident care practices turning up no new findings, the record reflects a meaningful stretch of sustained compliance.
Source: California Department of Social Services (CDSS)
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- License number
- License #306005351
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 10
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 0
- Substantiated allegations
- 1
Available reports · 20
Complaint investigation
Apr 6, 2026
Facility evaluation
Mar 26, 2026
Complaint investigation
Jun 16, 2025
Facility evaluation
Mar 19, 2025
Complaint investigation
Aug 1, 2024
1–5 of 20 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,695 / mo
- Studios
- $5,695 / mo
Memory CareStarting at$5,995 / mo
- Shared Rooms
- $5,995 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
3 services
- Hospice agency partnership
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
21 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Beauty salon / Barber
- Fireplace / Common fireplace
- Piano / Music room
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Spa services
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
7 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- Putting green / Golf
- BBQ / Grill area
- Raised garden beds
Dining Options
9 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Maintenance services
Reviews
Online reputation
4.3Average RatingAveraged from 35 reviews published on other websites
AI review summary
Most families report attentive, caring staff and a clean, appealing community, though a few reviews raise serious concerns worth investigating directly with staff and state licensing records.
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- Staff & care — Reviewers repeatedly describe staff as kind, attentive, and responsive, with several noting quick action in emergencies and genuine relationships with residents.
- Atmosphere & grounds — Families consistently praise the immaculate, well-appointed community with fresh flowers, gardens, and clean, updated apartments.
- Dining — Multiple reviewers call the food excellent, tasty, and healthy, though one review compared it to cafeteria fare.
- Activities — Many describe a full activity calendar and engaged social atmosphere, though a couple of families noted their own parents did not participate.
- Communication — Several reviewers highlight openness and transparency from staff and leadership, including a general manager singled out for his attentiveness to residents.
- Staff & care — A few reviews mention times when no staff were visible on the floor or residents sat unengaged, so families should ask about staffing levels and supervision during non-peak hours.
- Financial transparency — Some reviewers report billing errors or being charged for services that were not delivered, so it's worth clarifying invoicing practices and how charges are verified.
- Daily life & dignity — One detailed account raised serious allegations about medication management and retaliation against a complaining family, which families should independently verify through state licensing records and direct questions to management.
- Cleanliness & maintenance — Reviews don't address weekend staffing patterns or how care costs shift as residents need more support, so these are worth confirming on a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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