Mission Viejo, California

Golden Hearts Elderly Care

Assisted Living · Residential Care

27778 Bahamonde, Mission Viejo, CA 92692

Golden Hearts Elderly Care is a small residential care and assisted living community in Mission Viejo, California, serving six residents with personalized attention in a home-like setting.

Licensed capacity
6 residents

Maximum licensed size, not current occupancy.

Licensed since
September 2013

License history may include previous operators.

State inspections

Review licensing, findings, and available inspection reports. A record is one part of understanding a community.

License #306004559Last checked June 2026

Findings in the state record

Complaint investigations · 3 years before our last check

Type A citations
0
Complaints with substantiated allegations
0

AI summary

Golden Hearts Elderly Care has recorded 6 Type A findings (the state's most severe citation class, involving resident safety or care) and 8 Type B findings (administrative issues like paperwork or posting) over nearly 13 years of operation, but all four inspections in the past three years came back clean of both.

Read Full Summary
  • Track record — Across almost 13 years of licensure, this small 6-bed home has accumulated 6 Type A and 8 Type B citations, all tied to its four lifetime inspections rather than complaint visits, since no complaint investigations have ever been filed.
  • Recent 3 years — The last three inspection cycles, including visits in September 2025 and September 2024, produced zero Type A or Type B citations, marking a clear break from the earlier pattern.
  • Operating tenure — Nearly 13 years of continuous licensure gives real weight to the recent clean stretch, though the lifetime citation count means the earlier record shouldn't be overlooked.
  • Complaints — No complaint investigations have ever been filed against this community, so all findings to date have come from routine state inspections covering areas like medication management and staff training.
Ask the community
  1. 1.Can you walk through what the Type A findings from earlier inspection cycles involved and what corrective steps were taken?
  2. 2.What changes were made at the community that led to three consecutive clean inspections in the past few years?
  3. 3.Are there any recent internal audits or state visits since October 2025 that aren't yet reflected in this record?

Source: California Department of Social Services (CDSS)

View inspection history
License number
License #306004559
License status
Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits
4
Complaint investigation visits
0
Type A citations · most severe class
6
Type B citations · administrative
8
Substantiated allegations
0

Available reports · 7

  • Facility evaluation

    Oct 23, 2025

    PDF
  • Facility evaluation

    Sep 25, 2025

    PDF
  • Facility evaluation

    Sep 15, 2025

    PDF
  • Facility evaluation

    Sep 19, 2024

    PDF
  • Facility evaluation

    Sep 28, 2022

    PDF

1–5 of 7 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Assisted LivingStarting at$5,000 / mo
Private Rooms
$5,000 / mo

Care & support

Daily Care Services

9 services
  • Medication management
  • Bathing & dressing assistance
  • 24-hour supervision
  • Activities of daily living (ADL) assistance
  • Mobility assistance
  • Non-ambulatory care
  • Wheelchair accessible
  • Incontinence care
  • Diabetes / insulin management

Daily life & programs

Spaces & services

Amenities

7 features
  • Furnished units
  • Emergency call system
  • Housekeeping Included
  • Laundry service / Dry cleaning
  • Activity room
  • Private bathroom
  • Beauty salon / Barber

Outdoor Spaces

3 features
  • Walking paths
  • Garden / Courtyard
  • Outdoor common space

Dining Options

4 features
  • Kosher meals available
  • All-day / Flexible meal times
  • Accommodates special diets
  • Vegetarian/Vegan Options

Transportation

2 features
  • Scheduled transportation
  • Personal Vehicle Parking

Community Services

1 feature
  • Move-in coordination

Reviews

Online reputation

5.0

Averaged from 4 reviews published on other websites

AI review summary

Families consistently praise Golden Hearts for attentive, loving care and home-cooked meals, though it's worth confirming staffing levels and pricing details on a tour.

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What reviewers praise
  • Staff & care — Reviewers repeatedly describe the owner Nargis and her staff as loving, attentive, and responsive to residents' needs.
  • Dining — Families consistently highlight the home-cooked, nutritious meals, including fresh-squeezed juices.
  • Communication — The owner is praised for promptly notifying families whenever an issue with their loved one arises.
  • Atmosphere & grounds — Multiple reviewers describe the overall environment as warm and loving, with residents expressing happiness living there.
Worth asking about
  • Value & pricing — Reviews do not mention cost or how fees might change if a resident's care needs increase, so families should confirm pricing details on a tour.
  • Staff & care — It would be helpful to ask about staffing ratios and weekend coverage since reviews focus on general praise rather than specific staffing levels.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

Be the first to share your experience and help other families.

Languages spoken

Languages spoken

English

Around the neighborhood

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Senior Places is not affiliated with, endorsed by, or operated by Golden Hearts Elderly Care. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.

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