Epic Assistance Care Home

Epic Assistance Care Home's compliance record over its four-year licensed period shows concerning patterns that warrant careful family discussion with the community. The facility has received one Type A citation (serious violation affecting resident safety or care) and eight Type B citations (administrative or non-serious findings related to paperwork, posting, or minor procedure gaps) across three routine inspections and three complaint investigations. One allegation has been substantiated out of nine total investigations, representing roughly 11% of investigated complaints. The Type A citation occurred during a complaint investigation in July 2023, and families should ask the community to explain what specific safety or care issue was cited and what corrective measures were implemented and verified by the state. For a small six-bed home, this level of findings suggests areas where life safety protocols or resident care planning may need strengthening. Given the facility's recent licensing in 2022, this record represents the community's full operational history, so families should inquire about current staffing stability, ongoing quality improvement efforts, and how management has addressed the substantiated concerns.