Mission Viejo, California
Chapters
Assisted Living · Residential Care · Memory Care
24221 Chrisanta Drive, Mission Viejo, CA 92691
Chapters in Mission Viejo offers assisted living, residential care, and memory care in an intimate six-bed home.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- June 2016
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Chapters has operated for more than 10 years without a single Type A or Type B citation across four inspections, including two in the past three years.
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- Track record — Across the full licensed period, inspectors have not issued any citations, and no complaint investigations have been filed against this home.
- Operating tenure — More than 10 years of consistent compliance gives this clean record solid weight, since it reflects multiple inspection cycles rather than a short or untested history.
- Severity — The absence of findings spans both life safety and administrative categories, meaning inspectors have not flagged concerns in resident care practices, medication management, or facility conditions during their visits.
Source: California Department of Social Services (CDSS)
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- License number
- License #306004811
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 4
Facility evaluation
Sep 17, 2025
Facility evaluation
Jul 30, 2024
Facility evaluation
Jun 27, 2022
Facility evaluation
Jul 6, 2021
1–4 of 4 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$8,500 / mo
- Shared Rooms
- $8,500 / mo
- Private Rooms
- $10,500 / mo
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
Specialized Care
1 service
- Dementia care
Daily life & programs
Spaces & services
Amenities
5 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Activity room
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
3 features- All-day / Flexible meal times
- Accommodates special diets
- Vegetarian/Vegan Options
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
5.0Average RatingAveraged from 5 reviews published on other websites
AI review summary
Families consistently describe Chapters as a warm, family-like board and care with attentive owners, though prospective residents should confirm current pricing and staffing details on a tour.
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- Staff & care — Reviewers repeatedly praise owners Josh and Renee for treating residents with deep respect, affection, and personalized attention, including coordinating medical appointments and hospice care.
- Atmosphere & grounds — The community is described as a beautiful, well-maintained home with a family feel, complete with a resident dog and the owners' young daughter adding warmth.
- Activities — Reviewers highlight regular outings like theater, boat rides, museum lectures, and movies, plus festive holiday and birthday celebrations for residents and families.
- Dining — Families note the food is good and thoughtfully planned around a Mediterranean-style diet beneficial for memory and heart health.
- Communication — One reviewer described extensive guidance from Renee during the placement process, including education, facility screening, and ongoing check-ins to support decision-making.
- Value & pricing — Reviews don't discuss cost or how fees might change as care needs increase, so families should confirm current pricing and any tiered-care charges during a tour.
- Staff & care — Since feedback centers on the owners themselves, families may want to ask about staffing levels and consistency during evenings, weekends, or owner absences.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Chapters. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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