Milpitas, California

Ivy Park at Milpitas

Assisted Living · Memory Care · Independent Living

80 Cedar Way, Milpitas, CA 95035

Ivy Park at Milpitas is a senior living community in Milpitas, CA offering retirement (independent) living, assisted living, and a memory care neighborhood called Evergreen.

Licensed capacity
225 residents

Maximum licensed size, not current occupancy.

Licensed since
December 2020

License history may include previous operators.

State inspections

Review licensing, findings, and available inspection reports. A record is one part of understanding a community.

License #435202744Last checked June 2026

Findings to review

Complaint investigations · 3 years before our last check

Type A citations
6
Complaints with substantiated allegations
5

AI summary

Ivy Park at Milpitas has accumulated 9 Type A findings (the state's most severe citation class, involving resident safety or care) and 4 Type B findings (administrative gaps) over 5.6 years of operation, with 6 of the Type A findings occurring within the past three years.

Read Full Summary
  • Track record — Across roughly five and a half years of licensed operation, this 225-bed community has drawn 9 Type A and 4 Type B citations, a volume that stands out even for a community of this size.
  • Recent 3 years — Six of the nine Type A findings and all substantiated allegations fall within the past three years, meaning the higher-severity activity is concentrated recently rather than settled in the distant past.
  • Complaints — Complaint investigations (30 lifetime, 22 in the past three years) far outnumber routine inspections, indicating much of what's known about this community's record comes from responses to specific complaints rather than scheduled reviews.
  • Substantiated allegations — 7 allegations have been substantiated out of 30 investigated, roughly 15% of the total, while 16 were found unfounded and 25 unsubstantiated overall.
Ask the community
  1. 1.Which categories of allegations were substantiated in the past three years, and what corrective actions were taken and verified?
  2. 2.What specific issues led to the 6 Type A citations issued in the last three years, and have they been resolved?
  3. 3.Given the frequency of complaint investigations, what changes has the community made to reduce recurring concerns?

Source: California Department of Social Services (CDSS)

View inspection history
License number
License #435202744
License status
Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits
4
Complaint investigation visits
30
Type A citations · most severe class
9
Type B citations · administrative
4
Substantiated allegations
7

Available reports · 47

  • Complaint investigation

    Mar 18, 2026

    PDF
  • Complaint investigation

    Mar 5, 2026

    PDF
  • Facility evaluation

    Feb 24, 2026

    PDF
  • Facility evaluation

    Jan 16, 2026

    PDF
  • Complaint investigation

    Dec 30, 2025

    PDF

1–5 of 47 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Assisted LivingStarting at$3,895 / mo
Studios
$3,895 / mo
1-Bedroom
$4,495 / mo
2-Bedroom
$4,995 / mo
Independent LivingStarting at$3,895 / mo
Studios
$3,895 / mo
2-Bedroom
$4,988 / mo
1-Bedroom
$4,995 / mo
Memory CareStarting at$6,595 / mo
Shared Rooms
$6,595 / mo
Private Rooms
$7,395 / mo

Care & support

Daily Care Services

9 services
  • Medication management
  • 24-hour supervision
  • Diabetes / insulin management
  • Incontinence care
  • Non-ambulatory care
  • Activities of daily living (ADL) assistance
  • Bathing & dressing assistance
  • Wheelchair accessible
  • Mobility assistance

Specialized Care

4 services
  • Hospice agency partnership
  • Respite / Short-term care
  • Dementia care
  • Cognitive learning center

Memory Care

2 services
  • Dementia-certified staff
  • Specialized memory care activities

Daily life & programs

Spaces & services

Amenities

22 features
  • Furnished units
  • Emergency call system
  • Pet Friendly
  • Private bathroom
  • Cable TV
  • Kitchenette
  • Air conditioning
  • Wi-Fi / Internet
  • Fitness center / Gym
  • Spa services
  • Swimming pool / Hot tub
  • Game room / Billiards
  • Movie theater / Media room
  • Activity room
  • Art studio / Craft room
  • Library / Reading room
  • Housekeeping Included
  • Laundry service / Dry cleaning
  • Beauty salon / Barber
  • Fireplace / Common fireplace
  • Piano / Music room
  • Café / Bistro

Outdoor Spaces

6 features
  • Walking paths
  • Garden / Courtyard
  • Outdoor common space
  • BBQ / Grill area
  • Patio seating areas
  • Raised garden beds

Dining Options

9 features
  • Professional chef
  • Restaurant-style dining
  • Vegetarian/Vegan Options
  • Private Dining Room
  • International cuisine
  • Room service
  • All-day / Flexible meal times
  • Locally-inspired cuisine
  • Accommodates special diets

Transportation

2 features
  • Scheduled transportation
  • Personal Vehicle Parking

Family & Visitors

2 features
  • Family support services
  • Guest meals available

Community Services

3 features
  • Move-in coordination
  • Concierge services
  • Maintenance services

Reviews

Online reputation

5.0

Averaged from 76 reviews published on other websites

AI review summary

Ivy Park at Milpitas earns strong praise for attentive, caring staff and beautiful facilities, but families should carefully verify current dining quality, staffing consistency, and billing practices given ownership transitions.

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What reviewers praise
  • Staff & care — Reviewers consistently praise caregivers and sales/move-in staff as warm, patient, and responsive, with several noting residents becoming more active, social, and even gaining weight after moving in.
  • Atmosphere & grounds — The community is repeatedly described as new, immaculate, bright, and well-designed, with amenities like in-room washer/dryers, a pool, and spacious apartments standing out.
  • Communication — Many families highlight sales directors and advisors who patiently answered questions and made the move-in process smooth and stress-free.
  • Activities — Outings, themed parties, movie nights, and shopping trips are frequently mentioned as helping residents build friendships and stay engaged.
  • Financial transparency — Some families note fee waivers or fair pricing relative to comparable communities, though this is not universal.
Worth asking about
  • Dining — Reviews are mixed on food quality and consistency, with complaints about cold meals, overly salty or undercooked dishes, chef turnover, and limited dietary accommodations like low-sodium or vegetarian options.
  • Staff & care — Several reviews describe slow emergency response times, inconsistent care levels, and staffing gaps especially during ownership or management transitions, so families should ask about current staffing ratios and night coverage.
  • Financial transparency — Multiple reviewers mention billing issues, unexpected fee increases, or difficulty getting refunds after a resident leaves, making it worth confirming exact billing and cancellation policies upfront.
  • Communication — Some reviews note administrative turnover and difficulty reaching management for care-level reassessments or concerns, so families should ask how communication is currently structured under the newest leadership.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

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Languages spoken

Languages spoken

EnglishTagalog (Filipino)KoreanVietnameseJapaneseMandarinSpanishChinesePortuguese

Around the neighborhood

See what's nearby Ivy Park at Milpitas, including hospitals, pharmacies, and groceries.

Senior Places is not affiliated with, endorsed by, or operated by Ivy Park at Milpitas. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.

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