Millbrae, California
Heritage Royale
Assisted Living · Memory Care · Residential Care
2 Henry Place, Millbrae, CA 94030
Heritage Royale is an intimate six-bed community in Millbrae, California, offering assisted living, memory care, and residential care services.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- January 2026
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Heritage Royale's record includes 2 Type A findings — the state's most severe citation class, tied to resident safety or care — and 8 Type B administrative findings across 14 years of operation, with no Type A citations in the six inspections conducted over the past three years.
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- Track record — Over 14 years of licensure, this small 6-bed home accumulated 2 Type A findings and 8 Type B administrative findings, but no complaint investigations were ever filed against it.
- Recent 3 years — The six most recent inspections, spanning 2024 through early 2026, produced zero Type A or Type B citations, indicating the lifetime findings predate this recent stretch.
- Operating tenure — Fourteen years of continuous operation gives a solid base of inspection cycles to judge the record against, and the recent clean stretch of six visits adds further confidence.
- Severity — With no complaint investigations and zero substantiated allegations across the entire licensed period, the concerns on record are tied strictly to inspection findings rather than reported resident or family complaints.
- 1.Can you walk us through what the 2 Type A findings involved and when they occurred relative to the ownership change?
- 2.What changes were made to staff training, care planning, or safety procedures that led to the clean inspections over the past three years?
- 3.Since the license status shows a change of ownership, will current management or staff have direct knowledge of how those past findings were addressed?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #415601209
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 0
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 3
Facility evaluation
Apr 21, 2026
Facility evaluation
Jan 7, 2026
Facility evaluation
Nov 13, 2025
1–3 of 3 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,000 / mo
- Private Rooms
- $5,000 / mo
- Studios
- $7,000 / mo
- Shared Rooms
- $7,500 / mo
Care & support
Daily Care Services
8 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Mobility assistance
- Incontinence care
- Non-ambulatory care
- Wheelchair accessible
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
6 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Private bathroom
- Activity room
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
3.0Average RatingAveraged from 1 review published on other websites
AI review summary
Heritage Royale offers a pleasant, low-pressure tour experience, but families should confirm how thoroughly staff assess and plan for individual care needs before move-in.
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- Atmosphere & grounds — The owner was described as very nice and pleasant, creating a welcoming impression during the visit.
- Communication — The tour was straightforward and unhurried, giving prospective families a basic look at the home without pressure to commit.
- Staff & care — Families should ask how the community evaluates a new resident's specific level of care needs, since the tour reportedly included little inquiry into this.a
- Communication — It's worth confirming how the staff supports transitions for residents moving from out of state, as this wasn't addressed during the visit.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Heritage Royale. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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